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2 min

Transport

Types of compensation for flight delays/cancellations and the procedure for obtaining them: what should tourists know about?

In the closed airspace over Ukraine, passengers use the services of European air carriers. Most travelers do not know that they are entitled to certain compensations in the event of a flight delay or cancellation, and unfortunately such situations do happen. Find out what rights passengers have when a flight is delayed and how to get compensation from the carrier

31 May. 2024

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2 min

Popular

Visit Ukraine in partnership with Ukr Pass opens TIC in Kyiv: address and services

We have great news for you, as Visit Ukraine in partnership with Ukr Pass has opened a Tourist Information Center in the capital of Ukraine. Find out where it is located, what services it provides and how to get guaranteed gifts

31 May. 2024

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2 min

Transport

New international bus routes to neighboring countries' airports launched in Ukraine

FlixBus has launched new international routes from Ukraine to the airports of neighboring countries, expanding travel opportunities. Find out the details of new flights to Chisinau, Warsaw and Budapest

30 May. 2024

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2 min

For foreigners in UA

Tour of Ukraine in 2024: discover the culture and power of an unconquered state

Seeing ancient architecture and modern art, swimming in the sea, climbing mountains and descending into caves - all of this can be done in Ukraine during one vacation. Find out where to go for a foreigner planning a trip to Ukraine this year and what places you should definitely see with your own eyes

28 May. 2024

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2 min

Transport

EU expands rules for fining foreign drivers: what you should know

The European Union has decided to expand the rules of fines for foreign drivers on its roads. This initiative has a significant impact on everyone who travels by car in the EU. Find out more about the changes introduced by

25 May. 2024

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2 min

Transport

Flight delays and cancellations: what rights do tourists not know about and how to get compensation from the airline?

As long as the airspace over Ukraine remains closed, the issue of flight delays and cancellations is a very acute concern for anyone planning to travel to or from Ukraine. Find out what rights passengers have when a flight is delayed and how to get compensation from the carrier

24 May. 2024

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2 min

Documents

Rising prices for Schengen visas from the EU: important details

The European Union has decided to raise the price of Schengen visas. The decision will come into force on June 11. Find out more about the new prices and how the increase will affect tourists entering Ukraine

24 May. 2024

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2 min

Transport

Ukrzaliznytsia to speed up trains from Kyiv to Warsaw and Chełm: new schedule

Ukrzaliznytsia has announced a reduction in travel time on trains from Kyiv to Warsaw and Chełm. This was made possible by optimizing border and customs procedures at Dorohusk station. Find out more about how trains will run

23 May. 2024

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VisitUkraine.Today is a service portal for tourists traveling to Ukraine and Ukrainians planning a trip abroad.

On the portal you can order the following products/services:

• medical insurance for entry into Ukraine with coverage of military risks;

• travel and health insurance for leaving the country;

• voluntary medical insurance (VMI) — is an annual insurance policy for Ukrainian citizens that covers a wide range of medical services: diagnostics, treatment, consultations and rehabilitation;

• legal advice (professional legal support on visa and migration issues);

• Green Card — compulsory car insurance for traveling abroad;

• Mini hull insurance — is a voluntary car insurance for Ukrainians and foreigners that covers losses of a vehicle involved in an accident in Ukraine;

• MTPL insurance — is a compulsory insurance policy for vehicle owners in Ukraine that compensates losses to victims of road accidents.

To order, you need to fill out an electronic form and make a payment, after which the finished insurance document will be sent to the specified e-mail within 30 minutes.

The website also contains the necessary and most up-to-date information on:

• rules of crossing the Ukrainian border by foreign citizens;

• rules of entry of Ukrainians to 200 countries of the world for tourism, work (business), study or immigration purposes;

• visa information.

All information on the website is updated daily and is available in three languages - Ukrainian, English and Russian.

Customer support (English speaking) is available - online chats (around the clock) and a call center (08:00-21:00 Kyiv time) - if you need clarification of the information provided or prompt assistance in resolving problems and misunderstandings related to ordering.

The portal was developed by the Ukrainian organization Visit Ukraine.

VisitUkraine is a public union that, since 2018, has been engaged in the promotion and popularization of Ukrainian tourism on the domestic and foreign markets, but the war made its adjustments. Now we are working on the information front.

In addition to the help portal, we have created several other projects:

Visit Ukraine Tours is the largest online database of tours to Ukraine for every taste.

Visit Ukraine Merch – patriotic clothing and accessories with worldwide delivery.

Cooperation – cooperation and advertising integrations with the Visit Ukraine and Visit World projects.

Visit Ukraine Tickets- purchase tickets for several types of transport - buses, trains (in Ukraine and Europe) and flights (in Europe)

Visit Ukraine Hotel is a search engine where you can easily and affordably book a hotel in a number of Ukrainian cities.

Visit Ukraine Donate is a charity project that organizes fundraisers to support Ukrainians and the needs of the military. Anyone can donate any amount in a convenient way from anywhere in the world. Let's bring victory closer together!

We transfer 25% of the proceeds from the sale to the Armed Forces and aid to Ukrainian refugees.

PUBLIC ORGANIZATION «VISIT UKRAINE»

01012, Kyiv, Independence Square Street, 2 , office 814-А

01001, Kyiv, Krestovy lane, 8/9

EDRPOU 41805188

Tel: +380939724145

[email protected]

NEWS AND USEFUL INFORMATION

VisitUkraine.Today is a service portal for tourists traveling to Ukraine and Ukrainians planning a trip abroad.

In addition to the help portal, we have created several other projects: