Ukrainians currently residing in Spain will now be able to apply for passport documents at the Document State Enterprise in Madrid. Find out more about the opening hours and location of the new office

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The State Migration Service and the State Enterprise "Document" continue to expand the geography of services provided by the SE "Document".

In particular, a separate unit has been set up in Madrid to help Ukrainian citizens obtain the necessary documents. 

We will tell you about the work schedule and location of the new office below.

Where is the Passport Service in Madrid located?

Five mobile software and hardware complexes - specially equipped white minibuses with the symbols of the State Enterprise "Document" - are located at the following address: C. del Alto del Retiro, 28031 Madrid.

Working hours: Monday - Saturday, from 9:00 to 18:00.

What services are available at the Passport Service Unit and how to make an appointment?

Citizens of Ukraine can receive the following services in Madrid:

- issuance of an ID card or passport (including replacement of a lost or stolen one); 

- exchange of an ID-card or passport (due to expiration, change of information, unsuitability for use); 

- exchange of a passport issued in 1994 for an ID-card (upon request or in case of unsuitability);

- simultaneous issuance of a passport and an ID-card.

Please note! The service of driver's license exchange will be introduced later and will be announced additionally.

The service in the Spanish capital will operate on a live queue basis for the period of system testing. 

The launch of the electronic queue will be announced additionally on the website of the State Enterprise "Document".

It is emphasized that the units do not provide services to citizens who have received permission to leave for permanent residence.

All the latest information on the work of the Passport Service centers in Madrid can be found in private messages on the Facebook page.

For more information on health insurance in Spain for foreigners and a guide to the healthcare system, click here.

We remind you! Earlier, SE "Document" opened another "Passport Service" in the EU. The new center was opened in Valencia, Spain. We will tell you where exactly it opened and what services you can get there in our article.

Our recommendation for a safe and comfortable trip: 

Visit Ukraine Insurance - insurance for a safe stay abroad without unnecessary expenses;

Green Card - compulsory car insurance for traveling abroad;

Visit Ukraine Tickets - book tickets for buses, trains, and airplanes to/from Ukraine and between cities around the world;

Private Lawyer service - professional legal support on visa and migration issues;

Visit Ukraine Merch - buy patriotic clothing and accessories with worldwide delivery.