Ukrainian passport service in Cologne: where to get a passport and exchange a driver's license
From now on, Ukrainians staying in Cologne, Germany, will be able to apply for passport documents at the new Passport Service unit. Find out more about the opening hours and location of the new office
The State Migration Service and the State Enterprise "Document" continue to expand the geography of services provided by the State Enterprise "Document".
In particular, a separate unit has been opened in the German city of Cologne to help internally displaced Ukrainians with their passport issues. We will tell you about the work schedule and the location of the new office below.
Where is the Document State Enterprise located in Cologne?
Specially equipped white minibuses with the "Passport Service" symbols are located at: Breslauer Platz, Köln, 50668.
The center is open from Monday to Saturday, from 9:00 to 18:00.
How can I make an appointment for the issuance of passport documents and what services are available at the new Passport Service Center?
Visitors in the city are served exclusively by appointment in the electronic queue - https://cologne.pasport.org.ua/.
Currently, citizens of Ukraine can receive the following services in Cologne:
📌 Issuance of an ID card or passport (including replacement of a lost or stolen one);
📌exchange of an ID-card or passport (due to expiration, change of information, unsuitability for use);
📌 exchange of a passport issued in 1994 for an ID-card (upon request or in case of unsuitability);
📌 simultaneous issuance of a passport and an ID-card;
📌 exchange of a driver's license.
Please note! As of April 21, 2023, the State Enterprise "Document" does not have the authority to issue documents to citizens who have left abroad for permanent residence and have a corresponding mark in their passports. Their issues are handled exclusively by foreign diplomatic missions.
All relevant information about the work of the center in Cologne and advice on any issues can be obtained in private messages on the official Facebook page of the Passport Service.
We remind you! Earlier, Document opened another Passport Service in the EU. The new center was launched in Berlin on March 31. We will tell you where exactly it opened and what services it provides in our article.
Our recommendation for a safe and comfortable trip:
Visit Ukraine Insurance - insurance for a safe stay abroad without unnecessary expenses;
Green Card - compulsory car insurance for traveling abroad;
Visit Ukraine Tickets - book tickets for buses, trains, and airplanes to/from Ukraine and between cities around the world;
Private Lawyer service - professional legal support on visa and migration issues;
Visit Ukraine Merch - buy patriotic clothing and accessories with worldwide delivery.
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The simultaneous stay of visitors in the hotel lobby not more than one person per 10 square meters of serviceable area is allowed.
Persons can visit hotels and stay there (outside hotel room) only if they wear respirator or face mask (including homemade mask), so that the nose and mouth are covered.
Hotel guests are obliged to keep the 1.5 meters distance.
Online check-in making in advance is recommended to avoid queues at check-in to hotel.
Meals in hotels are provided through meals delivery service to rooms upon prior order or at hotel restaurants situated inside or in open areas, provided the distance of at least 1.5 meters between seats at adjacent tables.
Not more than 4 clients are allowed to stay at the table (excluding children under 14 years old). Unless these tables are separated by a special partition;
Self-serve is not allowed.