The issuance of passports for Ukrainians through the Passport Service of the State Enterprise "Document" has resumed. However, now the services are provided in test mode. Find out what rules you need to follow in order to receive a ready document

Legal advice for Ukrainians

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The passport service of the state-owned enterprise Document has resumed issuing passports to Ukrainians abroad. However, this process is still in test mode. Find out how and who can get a document.

How will passports be issued?

The company said that in order to prevent overloading the system and repeated technical failures, the issuance will be carried out primarily to socially vulnerable categories of citizens and after repeated receipt of an SMS message about the readiness of passports for issuance.  

What to do if you are waiting for a ready document?

Persons waiting for the issuance of ready-made documents are asked to follow the following rules:

- have an SMS about the readiness of the passport - (received after 25 April);

- present an identity document (in particular, an e-passport in the Diia application);

- undergo the verification procedure and check personal data.

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As a reminder, starting from 25 April, people aged 18 to 60 will be able to obtain documents only at the migration service offices in Ukraine. At the same time, documents will not be sent to foreign branches of the State Enterprise "Document".

At the same time, the following people can count on the Passport Service to issue documents:

- people with disabilities and guardians of persons with disabilities

- parents of children with disabilities;

- persons in need of constant care;

- those accompanying seriously ill children;

- persons from the Defence and Security Forces;

- those affected by the military aggression of the Russian Federation;

- those who have travelled abroad for treatment.

In addition, those citizens who have applied for the documents by 25 April will also be able to receive them. This procedure will be carried out in the usual manner immediately "after the technical problems have been resolved".

Assistance in migration matters

If you are a Ukrainian living abroad and are facing migration issues, there is no doubt that the assistance of qualified lawyers can be your reliable ally. Visit Ukraine offers you exactly that - expert assistance in solving complex legal issues related to migration.

VU lawyers have extensive experience in the field of migration law and are ready to offer you professional assistance in a variety of situations. Also, for each issue, specialists develop individual strategies for a particular client, taking into account all the peculiarities and requirements of the case.

Our lawyers provide various consultations: written, introductory, basic and residence permit. You can order the service you need by following this link.

We remind you! A passport is available for children from birth, but the validity period of such a document varies. Read here to find out how much a passport for a child costs in 2024, what are the terms of issuance and what is the procedure for submitting documents.

Want to know more? Read the latest news and useful materials about Ukraine and the world in the News section.

Ihor Usyk is the Head of Legal Department at Visit Ukraine

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