Assistance to Ukrainians in Austria: a new Arrival Center has been opened in Vienna
On November 15, a new Arrival Center for Ukrainian refugees was opened in Vienna, the capital of Austria. This is a temporary shelter and first aid point for those who have arrived from Ukraine for the first time and are looking for a temporary place to stay overnight.
The Vienna Arrivals Center is located at Althanstraße 14, opposite the Althanstraße tram stop.
What services can Ukrainians receive at the Arrival Center?
• Testing for COVID-19 and initial medical examination
• Temporary overnight accommodation
• Shower, laundry, hygiene products
• Assistance with further relocation within Austria or further departure to other countries
• Assistance with finding private housing within the framework of the Grundversorgung state refugee assistance program.
Also, displaced persons who previously received assistance at the former Humanitarian Arrival Center at Engerthstraße 267, Sport & Fun Hall, will temporarily receive assistance from the Train of Hope organization at the new center.
We will remind you! Refugees from Ukraine who found refuge in Austria will be paid a one-time benefit due to the increase in the cost of living. This means that each adult can receive €500 (€250 climate bonus and €250 crisis bonus) and each child €250. Details at the link.
2 minFor refugees
1 minFor refugees
The simultaneous stay of visitors in the hotel lobby not more than one person per 10 square meters of serviceable area is allowed.
Persons can visit hotels and stay there (outside hotel room) only if they wear respirator or face mask (including homemade mask), so that the nose and mouth are covered.
Hotel guests are obliged to keep the 1.5 meters distance.
Online check-in making in advance is recommended to avoid queues at check-in to hotel.
Meals in hotels are provided through meals delivery service to rooms upon prior order or at hotel restaurants situated inside or in open areas, provided the distance of at least 1.5 meters between seats at adjacent tables.
Not more than 4 clients are allowed to stay at the table (excluding children under 14 years old). Unless these tables are separated by a special partition;
Self-serve is not allowed.