Information page for
tourists and visitors
- Сrossing the Ukrainian border
- Observation / self-isolation
- Stay on the territory of Ukraine
- Staying abroad
Position of country according to "Red zone" and "Green zone" shall be taken to account during customs clearance in Ukraine, not during departure of foreign national from his/her country;
In case of transit flight through the "Red Zone" country, the zone where country of departure is situated shall be taken into account;
The citizens from countries with a high level of COVID-19 cases who have not been on the territory of these states over the past 14 days* are not required to undergo observation.
Citizen of Ukraine or person with permanent residence permit in Ukraine can be without insurance policy.
*The insurance policy should be issued by a company registered in Ukraine or a foreign insurance company that has a representative office in Ukraine or a contractual relationship with an insurance company partner in Ukraine.
The policy must cover the costs associated with the treatment of COVID-19, observation and the entire duration of stay in Ukraine.
List of countries
Saint Kitts and Nevis
Data not availableFederated States of Micronesia
*the list of countries is updated every 24 hours
The "red zone" consist of countries where COVID-19 cases numbers in the last 14 days are higher of cases numbers in Ukraine.
Also, those countries where was increased more than 30% of new cases in the last 14 days compared to the last two weeks.
The list of such countries will be reviewed by the Ministry of Health every 7 days.
The fact that a citizen has a certificate of COVID-19 does not relieve him of the need to undergo COVID-19 testing using the PCR method after crossing the state border/before crossing, but no later than 48 hours before, or undergoing an observation/self-isolation if the citizen has arrived from a country entering the “red zone”.
Persons who cross the state border of Ukraine can choose one of four options:
1. Observation in specialized isolators;
2. 14 days self-isolation at the place of residence for persons who have agreed to undergo it using the "Dii Vdoma" mobile app;
3. Pass the COVID-19 test using the PCR method in Ukraine after crossing the state border.
4. Provide a negative test result to border service at the checkpoint, which was passed no later than 48 hours before the crossing Ukrainian cordon.
Mandatory requirements for the test result:
- PCR method;
- specified date and time;
- passport data of the person;
- registered negative result.
The document can be displayed on original form, printed copy or electronic.
Children under 12 years are free from self-isolation.
If citizen of "Red Zone" or Ukrainian, who returned from "Red Zone" does not want to undergo Self-Isolation during 14 days and wants to perform PCR test to cancel the Self-Insulation he/she must comply with following rules:
1.In all cases to download "Dii Vdoma" mobile app and specify his/her phone number as well as place for undergoing Self-Isolation;
2.After crossing border, the person has 24 hours to get to place of Self-Isolation. During this time mobile app will automatically remind person to note whether he/she has arrived at destination place or not;
3.During these 24 hours it is possible to perform PCR test in laboratory/clinic that are in the list of the Public Health Centre (the list is in the end of this page and is constantly updated. The laboratories which are not in the list don’t have access to the system; therefore they can’t provide the results of test to withdraw self-isolation.
4.During the test, the person must provide laboratory with his/her phone number linked to "Dii Vdoma" mobile app and fill in the informed agreement for data processing. The fact of crossing the Ukrainian border should be indicated in the agreement if it took place during the last 14 days; the exact date of arrival in Ukraine should be indicated.
5.After performing test, the person shall go to his/her place of Self-Isolation and note in app that he/she has arrived at destination place;
6.The result of test should be ready 24-48 hours after performing;
7.The laboratory staff only by person request must forward the negative test result to Public Health Centre by indicating the tourist’s phone number linked to "Dii Vdoma" mobile app;
8.In turn, the Public Health Centre collects the data in the unified electronic database and submits to "Dii Vdoma" mobile app the information on termination of Self-Isolation;
9.In this way tourist see in his/her "Dii Vdoma" mobile app if Self-Isolation is cancelled automatically and he/she can leave the premises and travel;
10.Test that was passed in the laboratory which is not in the list of Public Health Centre is not taken into account.
11."Dii Vdoma" mobile app shall not be deleted during the whole stay in Ukraine;
12.Person can’t enter negative test result by himself/herself to "Dii Vdoma" mobile app;
13.Person can’t leave the place of Self-Isolation until he/she receives a message in "Dii Vdoma" mobile app about terminating Self-Isolation for him/her.
All foreign nationals must have Health Insurance Certificate. Such Health Insurance Certificate shall be issued by company registered in Ukraine, or foreign insurance company that has a representative office in Ukraine and/or is in the treaty relations with insurance company the partner in Ukraine.
Health Insurance Certificate must cover costs related to COVID-19 treatment, observation and must be valid during the whole stay of visitor in Ukraine.
The citizen from the red zone, without Covid-test, which was passed no later than 48 hours before, should install mobile app "Dii Vdoma" and be on self-isolation for 14 days, or on self-isolation before receiving the test results.
When passenger passing the passport control he should inform employee of the State Border Guard Service about his phone number* and the address of the place of self-isolation, and then show the appropriate window of the application.
It is forbidden to leave the place of observation by your own.
*Mobile app functions only with the SIM card of Ukrainian mobile operator. Please contact your air carrier to buy such SIM card.
1.If a person needs to change the location or phone number in the app “Dii vdoma” for any reason?
Person should contact support of "Dii Vdoma".
2. How long does it take to get to the self-isolation place?
After crossing border the person has 24 hours to get self-Isolation place;
3. Can person leave the self-isolation place?
While Self-Isolation period lasts the person has 2 hours per day during the daytime for personal needs. Therein he/she may leave the place of Self-Isolation to visit shops where groceries, personal care products, medicines, medical devices are sold. These shops must be located no more than 2 km from the place of Self-Isolation;
4. How does the lab pass the tests to the Public Health Centre?
Laboratory according to Rules shall forward data on NEGATIVE test result to Public Health Centre only "upon request of person". That is, if person does not request it, the data will not be forwarded and no notification on termination of Self-Isolation will be sent to mobile app.
5. Why should install the app "Dii vdoma" on your personal phone number?
Upon crossing border the information about person together with his / her phone number is entered into database of State Border Guard Service of Ukraine and Gart system. These phone numbers are entered into database, from this moment person has 24 hours to get to place of Self-Isolation.
6. How to find out how much time has passed and how much is left to arrive at the self-isolation place?
When person enters his / her phone number into mobile app for activation the interface shows how much time left before activating Self-Isolation period.
7. Is it possible to be in Ukraine like transit?
Transit stay in Ukraine without self-isolation and passing the test is possible up to 48 hours.
8. If person goes to Ukraine in transit through the red zone?
This transit is possible up to 24 hours without quarantine upon arrival and passing the test.
9. Is it necessary to buy an insurance policy for children?
Yes, the policy is necessary for all tourists who came from the red zone.
10. Is it necessary to install the application "Dii vdoma" for children?
Children under 14 years traveling with their parents have the right not to install the app.
11. If person have a residence permit in Ukraine, is it possible not to purchase an insurance policy?
If a person with a residence permit came from any zone - he may not purchase an insurance policy.
Antigua and Barbuda
Bosnia and Herzegovina
Papua New Guinea
Saint Vincent and the Grenadines
Sao Tome and Principe
Trinidad and Tobago
Data not availableFederated States of Micronesia
*the list of countries is updated every 24 hours
Functions of "Dii Vdoma" mobile app are as follows:
Download "Dii Vdoma" mobile app by scanning QR code sign-in poster in passport control areas, or find "Dii Vdoma" mobile app by searching the App Store or Play Market.
How to log into mobile app?
What to do if...
...I've already planned a trip and even paid for it?
...I’m already in the country where COVID-19 cases continue to be registered?
...I am abroad, and my health or life is in danger.
Wear a face mask
(Children under 6 years old are allowed to go without face mask)
Avoid crowded places,
Always keep your identity documents with you
1.5 m distance
the 1.5 m distance
Give preference to contactless payment for services and goods
A message with a code has been sent to your E-mail
(If the code doesn't arrive, check your spam folder or use Gmail)
State Agency for Tourism Development of Ukraine
Ministry of Infrastructure of Ukraine
State Border Guard Service of Ukraine
Ukrainian Tourist Association