Visit Ukraine - INFORMATION FOR TOURISTS AND VISITORS. COVID-19 Health insurance Certificate

Choosing an extended coverage will increase the maximum possible compensation amount from € 3 000 to € 30 000. This insurance policy covers €30 000 and can be used for applying a tourist Ukrainian visa.

Advantages of the policy:

Coverage of medical costs associated, including COVID-19 treatment
Diagnosis of COVID-19
Medication provision
Treatment medical in case of injury of active leisure
Doctor / ambulance call costs
Hotel services, including self-isolation within Covid-19
Dental care
Obstetric care until the 29th week
Transportation in case of clinical need
Repatriation home

Insurance for people over 70 costs:
9.9 Euro for 3 days of stay + 2.40 EUR/day

For citizens of "Green Zone" countries

As well as a negative result of testing for COVID-19 by polymerase chain reaction that was done no more than 72 hours before crossing the state border.

For foreign citizens, there is no possibility to do the PCR test in Ukraine or self-isolate. In the absence of a test and/or insurance policy the border crossing for entry or transit will be denied.

The insurance policy, which was purchased through the portal, can be transferred for the required period for the tourist. The procedure for changing dates can be carried out several times.

Citizens of Ukraine in order to cross the Ukrainian border must have a negative PCR test that was done a maximum of 72 hours before entry.

In the absence of the test, the Ukrainian must install the application Vdoma and self-isolate for 14 days. It is possible to complete self-isolation ahead of time in case of a negative PCR test result.

A citizen of Ukraine, or a person with a residence permit may not buy an insurance policy.

A person's presence of a certificate of antibodies to COVID-19 or a vaccination certificate does not exempt him from the need to have the results of testing for COVID-19 by PCR before crossing the state border.

For citizens of "Red Zone" countries

As well as a negative result of testing for COVID-19 by polymerase chain reaction that was done no more than 72 hours before crossing the state border.

For foreign citizens, there is no possibility to do the PCR test in Ukraine or self-isolate. In the absence of a test and/or insurance policy the border crossing for entry or transit will be denied.

The insurance policy, which was purchased through the portal, can be transferred for the required period for the tourist. The procedure for changing dates can be carried out several times.

Citizens of Ukraine in order to cross the Ukrainian border must have a negative PCR test that was done a maximum of 72 hours before entry.

A citizen of Ukraine, or a person with a residence permit may not buy an insurance policy.

Pass a PCR-test

Pass a PCR-test in Kyiv
Pass a PCR-test at airport “Boryspil”

Questions / Answers

For more information, see the FAQ`s section at the bottom of the page.

Rules of entry to Ukraine

Resolution of the Cabinet of Ministers of Ukraine of March 22, 2021 № 230 amended the resolution of the Cabinet of Ministers of Ukraine of December 9, 2020 № 1236.

From March 24, 2021, all foreign citizens, without exception, regardless of the country of arrival to enter Ukraine must have a policy (certificate) of insurance issued by an insurance company registered in Ukraine or a foreign insurance company that has a representative office in Ukraine or a contractual relationship with an insurance company - a partner on the territory of Ukraine (assistance), and covers the costs related to the treatment of COVID-19, observation, and is valid for the entire period of stay in Ukraine.

As well as a negative result of testing for COVID-19 by polymerase chain reaction that was done no more than 72 hours before crossing the state border.

Test is not required for children under 12 years.

For foreign citizens, there is no possibility to do the PCR test in Ukraine or self-isolate. In the absence of a test and/or insurance policy the border crossing for entry or transit will be denied.

The results of a negative PCR test for COVID-19 and an insurance policy are not required from transfer passengers who do not leave the airport transit zone and do not cross the border of Ukraine (unless otherwise provided by the requirements of the country that is the final point of their route).

The insurance policy, which was purchased through the portal, can be transferred for the required period for the tourist. The procedure for changing dates can be carried out several times.

Get an insurance policy

Citizens of Ukraine and holders of a permanent residence permit to enter and transit the territory of Ukraine need to have a negative PCR test, which was carried out a maximum of 72 hours before crossing the border. In the absence of a test, you must install the "Vdoma" application - and go to a 14-day self-isolation.It is possible to complete self-isolation ahead of time in case of a negative PCR test result.

Test and self-isolation is not required for children under 12 years.

Pass a PCR-test

Pass a PCR-test in Kyiv
Pass a PCR-test at airport “Boryspil”

A citizen of Ukraine, or a person with a permanent residence permit may not buy an insurance policy.

DII VDOMA

Functions of "Vdoma" mobile app are as follows:

Confirmation of the location of self-isolation location determination.
Photo confirmation of stay at the place of self-isolation.
Planned functions to monitoring symptom development.

Download "Vdoma" mobile app by scanning QR code sign-in poster in passport control areas, or find "Vdoma" mobile app by searching the App Store or Play Market.

How to log into mobile app?

Enter own mobile phone number, confirm registration with the code received to mentioned phone number (the application can be authorized on the phone number of any mobile operator in the world),
Fill in data on location of self-isolation place;
After filling in data on self-isolation place, the screen "Are you already at the self-isolation /observation place?" will open. This application screen you need to show to State Border Guard Service officer.
You need to confirm your arrival at self-isolation place, as your location is recorded when you send photo. It should be the same as the one you specified when logging into mobile app.

How to pass PCR-test and stop self-isolation through app “Vdoma”

If Ukrainian does not want to undergo Self-Isolation during 14 days and wants to perform PCR test to cancel the Self-Insulation he/she must comply with following rules:

1.In all cases to download "Vdoma" mobile app and specify his/her phone number as well as place for undergoing Self-Isolation;

2.After crossing border, the person has 24 hours to get to place of Self-Isolation. During this time mobile app will automatically remind person to note whether he/she has arrived at destination place or not;

3.During these 24 hours it is possible to perform PCR test in laboratory/clinic that are in the list of the Public Health Centre (List of certified laboratories of Ukraine). The laboratories which are not in the list don’t have access to the system; therefore they can’t provide the results of test to withdraw self-isolation.

4.During the test, the person must provide laboratory with his/her phone number linked to "Vdoma" mobile app and fill in the informed agreement for data processing. The fact of crossing the Ukrainian border should be indicated in the agreement if it took place during the last 14 days; the exact date of arrival in Ukraine should be indicated.

5.After performing test, the person shall go to his/her place of Self-Isolation and note in app that he/she has arrived at destination place;

6.The result of test should be ready 24-48 hours after performing;

7.The laboratory staff only by person request must forward the negative test result to Public Health Centre by indicating the tourist’s phone number linked to "Vdoma" mobile app;

8.In turn, the Public Health Centre collects the data in the unified electronic database and submits to "Vdoma" mobile app the information on termination of Self-Isolation;

9.In this way tourist see in his/her "Vdoma" mobile app if Self-Isolation is cancelled automatically and he/she can leave the premises and travel;

10.Test that was passed in the laboratory which is not in the list of Public Health Centre is not taken into account.

11."Vdoma" mobile app shall not be deleted during the whole stay in Ukraine;

12.Person can’t enter negative test result by himself/herself to "Vdoma" mobile app;

13.Person can’t leave the place of Self-Isolation until he/she receives a message in "Vdoma" mobile app about terminating Self-Isolation for him/her.

Rules for staying in hotels

In hotel:

The simultaneous stay of visitors in the hotel lobby not more than one person per 10 square meters of serviceable area is allowed.
Persons can visit hotels and stay there (outside hotel room) only if they wear respirator or face mask (including homemade mask), so that the nose and mouth are covered.
Hotel guests are obliged to keep the 1.5 meters distance.
Online check-in making in advance is recommended to avoid queues at check-in to hotel.
Meals in hotels are provided through meals delivery service to rooms upon prior order or at hotel restaurants situated inside or in open areas, provided the distance of at least 1.5 meters between seats at adjacent tables.
Not more than 4 clients are allowed to stay at the table (excluding children under 14 years old). Unless these tables are separated by a special partition;
Self-serve is not allowed.

During quarantine it’s not allowed:

To stay in transport, shopping malls and entertainment centers, shops, premises not wearing personal protective equipment, such as respirator or face mask, including homemade ones;
To leave observation places on your own.

It’s important!

Please keep the 1.5 m distance in catering sites, transport and premises.
Give preference to contactless payment for services and goods;
Use protective gloves in transport, public places and shopping malls.
Disinfect hands, mobile phone and headphones regularly.
Excursion groups can number up to 50 people. All passengers must wear face masks when making excursion on bus.

Information for those
who travels abroad

What to do if...
...I've already planned a trip and even paid for it?

Contact airline, travel company or travel operator through which you booked your trip and check the current status of quarantine restrictions in that country as well as your booking status;
Learn more about rules of entry into the countries of Europe:
https://tripadvisor.mfa.gov.ua
Contact diplomatic institution of Ukraine as well as with representative office of this country in Ukraine;
Take a close look at terms of your Health Insurance Certificate. Make sure that it covers the costs that may arise in case of emergency, including the infection with COVID-19 virus;

Fill in the form

Make sure you have extra money in case of emergency (cancellation of return flights, forced stay in country longer than planned one, etc.);
Take all necessary medicines.

...I’m already in the country where COVID-19 cases continue to be registered?

Please contact Ukrainian diplomatic institution nearest to you and provide information about your location and contact details. The consuls will only be able to help you if you report about yourself; List of foreign diplomatic institutions of Ukraine;
Get registered with the Druh ("Friend") system, which provides the voluntary registration of Ukrainian citizens travelling abroad. In such case our consuls will have up-to-date information about your in digital database;
Avoid visiting regions affected by virus;
Keep an eye on all reports from local authorities and make sure you comply with the requirements;
Follow recommendations for travelers placed on website of the Ministry of Foreign Affairs of Ukraine, web source "Travel advices from the Consular Service of Ukraine" end active Facebook page of the Ministry of Foreign Affairs of Ukraine (set up instant alerts on your own smartphone for your convenience).

...I am abroad, and my health or life is in danger.

Stay calm and immediately contact the hotline of the nearest diplomatic institution of Ukraine (list of phone numbers) or 24-hour hotline of the Ministry of Foreign Affairs of Ukraine: + 38-044-238-16-57, e-mail cons_or@mfa.gov.ua.

Rules of conduct in airports

Only passengers with boarding passes or tickets in paper or electronic form, as well as wearing face masks or respirators can enter the terminal;
Documents should be provided only opened and without covers. Passengers must be prepared to remove their face masks or respirators at the inspector's request;
If you are traveling with your sanitizer, please remember that its volume should not exceed 100 ml;
In case of detection of COVID-19 symptoms by airport employees, the passenger will be handed over to medical personnel;
In case of self-identification of symptoms it is necessary to cancel the flight. You should inform the air carrier about your decision through the airline's contact center and contact a doctor;
Passengers who ignore the requirements for the use of personal protective equipment during their stay in airport areas and directly on board of aircraft may be removed from the flight;
Passengers must provide themselves with a sufficient number of personal protective equipment;
You are not required to wear personal protective equipment if there is a document confirming contraindications for the use of personal protective equipment due to existing diseases;
During the stay on aircraft board try to minimize your moves and perform all actions with your luggage yourself until it is handed over to air carrier;
Check-in online on the airline's website and scan your boarding pass yourself;
Plan more time for check-in and check-out to avoid crowded places;
Disinfect your luggage at check-in.

About Us

VISIT Ukraine.Today is the unique information portal for tourists traveling to Ukraine and Ukrainians planning a trip abroad.

The portal has the necessary and most up-to-date information on:

Rules for crossing the Ukrainian border by foreign citizens;
Rules of entry and transit of Ukrainians to countries around the world;
List of "green zone" and "red zone" countries;
Rules for adaptation of quarantine, observation / self-isolation;
Rules of staying at airports;
Rules for staying in cities, hotels, public places, restaurants, etc .;
Providing assistance in installing, authorizing and using the mobile application "Dii Vdoma";
Contacts of embassies, consular services and representatives of Ukraine in a foreign country.

A 24-hour English-speaking hotline is operating for tourists if they need clarification on the information provided or prompt assistance in resolving problems and misunderstandings related to crossing the Ukrainian border.

On the website you can order a medical insurance policy of 6 leading insurance companies of Ukraine:

1.SPARE
2.KRONA
3.VUSO
4.EUROINS
5.EKTA
6.INSK

We offer an entry insurance policy for a period of 3 days, which fully covers COVID-19 treatment and observation. As well as an insurance policy for travel abroad with a minimum period of 2 days. For its purchasing you need to fill out an electronic form and make a payment, after that completed insurance document will be sent to the specified e-mail.

All information on the resource is updated daily and is presented in three languages - Ukrainian, English and Russian.

The portal was developed by the Ukrainian organization VISIT Ukraine with the informational support of the State Agency for Tourism Development, the Border Guard Service of Ukraine and representatives of the Ministry of Infrastructure, the Ministry of Health, the Ministry of Foreign Affairs of Ukraine.

All-Ukrainian public union Visit Ukraine is an association of representatives of tourism transformation of Ukraine.

Our mission is to promote and popularize Ukrainian tourism in the domestic and foreign markets through the use of modern and powerful information support tools. Sustainable development of the industry and increasing the number of visitors.

Our main goal is to encourage foreign and Ukrainian tourists to travel around Ukraine, as well as provide up-to-date information on the rules of safe and comfortable state border crossing and stay in the country.

We cooperate with all departments of the legislative and executive branches. Union representatives are members of expert groups and advisory bodies.

PUBLIC ORGANIZATION «VISIT UKRAINE»

01012, Kyiv, Independence Square Street, 2 , office 814-А

01001, Kyiv, Sergiya Gusovskogo Street, 1А

EDRPOU 41805188

Tel: +380 (66) 673 96 46

info@visitukraine.today

Entry regulations for foreign citizens

Is there a difference in the regulations for crossing the Ukrainian border, depending on what country I plan to enter temporarily or in transit?

No, there is no division of countries into zones now. Regardless of the country of arrival, all foreign citizens must have a negative PCR test result and an insurance policy.
What test do I need to do to enter?

To cross the Ukrainian border, you must have a certificate of a negative PCR test result done no more than 72 hours before the entry. Test results from any other method, including antigen tests, will not be accepted.
Is it necessary to have a printed test certificate?

No, the test certificate can be in electronic form.
In what language are test certificates accepted?

The certificate can be in Ukrainian, English, or Russian.
I have a temporary residence permit in Ukraine, according to what regulations can I enter?

Citizens with a temporary residence permit cross the border according to the general regulations for foreigners — a mandatory test and an insurance policy.
I have a permanent residence permit in Ukraine, according to what regulations can I enter?

Citizens with a permanent residence permit cross the border according to the general rules for Ukrainians — either having a test, or observing self-isolation.
Under what circumstances can I enter without a PCR test?

The mandatory PCR test for coronavirus does not apply to foreigners and stateless persons with a permanent residence permit in Ukraine, seeking asylum, and people who are representatives of diplomatic organizations or international missions accredited in Ukraine.
Does my child need a test?

Test is not required for children under 12 years.
I have a passport/certificate/certificate of vaccination against COVID-19, what are the entry regulations?

The regulations for entering Ukraine do not provide for the abolition of quarantine requirements — having a PCR test if a person is vaccinated against COVID-19.
Is it possible to stay in Ukraine in transit?

Yes, regardless of the country from/to which you are traveling, to cross the Ukrainian border you need to have a negative PCR test done in no more than 72 hours, and an insurance policy for the entire duration of your stay. Transit time is not limited.

Insurance policy

Do I need to buy an insurance policy for children?

Yes, if the child has foreign citizenship, regardless of age, they need to have an insurance policy for the entire period of their stay in Ukraine.
If I have a residence permit in Ukraine, am I allowed not to buy an insurance policy?

Citizens with only a permanent residence permit may not apply for an insurance policy.
I am a foreign citizen, can I buy a policy already in Ukraine?

No, the insurance policy must be presented at the border control.
What should I do if I entered incorrect data when applying for an insurance policy?

You can always contact the portal's hotline, and we will promptly make the necessary changes to the insurance policy.
I applied for insurance, but haven’t received the code. What to do?

In this case, we advise you to reload the page, clear the cache, change the language on the page, or use another browser.
What should I do if I haven’t received the policy to the specified mail for more than 30 minutes?

Please, contact the hotline and provide the data specified when applying for the insurance.
I cannot pay for the insurance, what should I do?

If your payment fails, we recommend contacting your bank, they often do not trust payment systems. You need to confirm that it is you who are doing the transaction.
Who can buy insurance?

Insurance is provided for foreigners (non-residents of Ukraine) and citizens of Ukraine, including adults and children, without age restrictions.
Where can I read the terms and conditions of my coronavirus insurance contract?

You can read about the terms of the insurance contract on our website in the section of the insurance policy registration.
Do I need to print an electronic policy?

The electronic insurance policy does not need to be printed. It is enough to save it on your phone or tablet in order to always have access to the document and present it to the border control representatives.
What if I have purchased a policy but my trip is canceled?

Please inform the hotline of the portal about the reasons for the trip cancellation, and we will gladly reschedule your dates.

USA Green zone Red zone

Entry restrictions

No restrictions
COVID-19 Test

With a negative PCR test performed no more than 48 hours before the border, self-isolation is not required
COVID-19 insurance

Be sure to have a policy issued by a Ukrainian insurance company or one that has offices in Ukraine
Visa

Not required

List of countries

Information page for
tourists and visitors

СROSSING THE UKRAINIAN BORDER
PCR TEST AND SELF-ISOLATION
STAYING ON THE TERRITORY OF UKRAINE
INSURANCE POLICY FOR COVID-19

Rules of entry to Ukraine

Resolution of the Cabinet of Ministers of Ukraine of March 22, 2021 № 230 amended the resolution of the Cabinet of Ministers of Ukraine of December 9, 2020 № 1236.

From March 24, 2021, all foreign citizens, without exception, regardless of the country of arrival to enter Ukraine must have a policy (certificate) of insurance issued by an insurance company registered in Ukraine, and covers the costs related to the treatment of COVID-19, observation, and is valid for the entire period of stay in Ukraine. As well as a negative result of testing for COVID-19 by polymerase chain reaction that was done no more than 72 hours before crossing the state border. Test is not required for children under 12 years.

Citizens of Ukraine in order to cross the Ukrainian border must have a negative PCR test that was done a maximum of 72 hours before entry. In the absence of the test, the Ukrainian must install the application Vdoma and self-isolate for 14 days. It is possible to complete self-isolation ahead of time in case of a negative PCR test result.

Buy Health Insurance More details

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have a question?

Frequently Asked Questions

"Vdoma"

Download mobile app

More details

Rules for staying in cities

Wear a face mask
(Children under 6 years old are allowed to go without the face mask)

Use
the antiseptic

Avoid crowded places,
Always keep your identity documents with you

Use disposable
gloves

Keep the
1.5 m distance

Health Insurance Certificate covering
COVID-19 treatment and observation

The cost of Health Insurance Certificate is: 3.3 Euro for 3 days of stay 0.80 EUR for each subsequent day.

(Commission + 8% of the amount)

Fill in the form

Rules for staying in hotels

Entering the hotel you are required to:

Undergo
temperature screening

Have a face mask or
buy it at reception desk

Disinfect
your hands

More details

Undergo
temperature screening

Have a face mask or
buy it at reception desk

Disinfect
your hands

Rules for staying in public places

Please keep
the 1.5 m distance

Disinfect
your hands

Give preference to contactless payment for services and goods

Use protective
gloves

During quarantine it’s not allowed!

to stay in transport, shopping malls and entertainment centers, shops, premises not wearing personal protective equipment, such as respirator or face mask, including homemade ones;

More details

Please keep
the 1.5 m distance

Disinfect
your hands