UA
INFORMATION PAGE FOR
UKRAINIAN TOURISTS
RULES OF RETURN TO UKRAINE
Citizens of Ukraine (and holders of a permanent residence permit) can easily return from any country in the world if they have one of the documents:
• document confirming receipt of a full course of vaccination from COVID-19 with vaccines: Pfizer / BioNTech, Johnson & Johnson's Janssen, AstraZeneca / Vaxzevria, Covishield (India), SKBio South Korea / Spikevax, Sinopharm (Vero Cell), CoronaVac (Sinovac) – this can be an international, domestic or foreign vaccination certificate; or
• document on the first vaccination from the course of vaccination from COVID-19 – certificate 063-O or the "yellow" COVID certificate generated in the Diia app (valid for 30 days); or
• COVID certificate confirming recovery from COVID-19 in Diia or issued by authorized institutions of the Member States of the European Union Trust Network (EU DCC) or authorized institutions of other foreign states with which Ukraine has concluded international agreements on the mutual recognition of COVID certificates.
Citizens of Ukraine and holders of a permanent residence permit do not need an insurance policy and negative test result to return to Ukraine (unless otherwise provided by the rules of the air carrier).
! From December 29, 2021, the requirement for self-isolation for all persons after entering the territory of Ukraine from the temporarily occupied territories and the Autonomous Republic of Crimea has been canceled – travelers do not need to go through mandatory self-isolation and install the Vdoma mobile app.
Ukrainians over 18 who do not have vaccination or recovery confirmation (except for the categories defined in the exceptions) are required to install the Vdoma app after crossing the state border.
In case of impossibility or refusal to install the Vdoma mobile application, the person is subject to observation.
After installing the Vdoma app, you will be able to undergo PCR testing or take a rapid antigen test – in case of a negative result, self-isolation is not used.
If within 72 hours from the moment of crossing the border the negative test result was not received – the person must isolate himself for 10 days in the place specified during the authorization in the Vdoma app.
IMPORTANT! Unvaccinated citizens (with exceptions) who travel from Russia and have been on its territory for more than 7 days in the last 14 days will have to adhere to self-isolation for 14 days and will not be able to take a test in Ukraine to avoid or reduce self-isolation.
Ukrainians who have been on the territory of South Africa, the Republic of Botswana, Zimbabwe, Namibia, the Kingdom of Lesotho, the Kingdom of Eswatini, Mozambique and the Republic of Malawi for more than 7 days in the past two weeks must go through self-isolation for 14 days.
! Vaccination, negative test result, or certificate of recovery DO NOT constitute grounds for refusing to self-isolate or for it early termination.
mobile app
- Confirmation of the location of self-isolation location determination
- Photo confirmation of stay at the place of self-isolation
- Planned functions to monitoring symptom development
Download "Vdoma" mobile app by scanning QR code sign-in poster in passport control areas, or find "Vdoma" mobile app by searching the App Store or Play Market.
How to log into mobile app?
1. Select the application language - Ukrainian or English;
2. Allow the app to send you notifications;
3. Enter your personal mobile phone number, confirm registration with a code that will be sent to the specified phone number (the application can be installed on the number of any mobile operator in the world);
4. Fill in the data on the location of the place of isolation (it is necessary to indicate the location of the place of residence / stay in self-isolation, and not the current location);
5. After filling in the data on the place of self-isolation, the application will display the window “Are you already at the self-isolation or observation address?” It is this window that you need to show to the representative of the State Border Service, but not confirm until you arrive at the place of self-isolation;
6. Confirmation of arrival at the self-isolation address is required by sending a photo upon arrival at the isolation site. The location must match the one you specified when authorizing in the application.
Termination of self-isolation through the application Vdoma
The application must be installed by all unvaccinated citizens from 18 years old who cross the state border of Ukraine
• If you receive a negative PCR test or rapid antigen test within 72 hours after entry, the application is not activated and self-isolation is not applied
• If, within 72 hours from the moment of crossing the border, you have not left the country and have not received a negative test result, you must self-isolate for 10 days in the place indicated during authorization in the application “Vdoma”. Self-isolation can be terminated early by receiving a negative PCR test or rapid antigen test.
The test must be taken in the laboratory / clinic, which are indicated in the list of the Public Health Center (List of verified laboratories in Ukraine). Laboratories that are not listed do not have access to the system and cannot submit a negative test result to end self-isolation.
If you are not vaccinated and are travelling from Russia (and / or have spent more than 7 days there in the last 14 days), you must self-isolate for 14 days without the possibility of early termination:
1. Be sure to install the application “Vdoma” on a mobile phone with a camera or a tablet with a sim card, indicating there your phone number (any mobile operator in the world) and the place of self-isolation (apartment, house, hotel);
2. After crossing the border, you have 24 hours to get to the place of self-isolation. During this time, the application will be counting down;
3. You have no way to avoid isolation or shorten its period even if you receive a negative PCR test or antigen;
4. Having arrived at the indicated place of self-isolation, indicate in the application that you have arrived at this location;
5. Every day you will have 2 hours, during which you have the right to leave the place of self-isolation to go to the store / pharmacy, to walk your pet;
6. To make sure that you do not violate self-isolation, from 3 to 5 times a day (except at night), a notification will be sent to your smartphone that you need to take your own photo with geolocation enabled. The front camera is enabled by default.
7. If you skip 5 notifications and do not send a photo, you will receive a red notification about a violation of self-isolation. But it is possible to send a photo, then the violation is canceled;
8. If you do not respond to messages in the application, then after a red notice, a district police officer or representatives of the National Police may come to the place of self-isolation to check if you are violating the conditions of self-isolation. Beforehand, they can make a test call;
9. In case of confirmation of a violation of self-isolation, representatives of the National Police can draw up protocols to bring the violator to justice in accordance with the current legislation;
10. The application "Vdoma" is not deleted during the entire stay in Ukraine - when authorizing, your data is saved in a common database, deleting the application from a smartphone will not cancel self-isolation;
11. Your self-isolation will end in 14 days, then you will receive a notification about the end of self-isolation in the application "Vdoma".
What if Vdoma doesn't work?
• If the application does not work correctly, you can contact the Application Support Service
• You can contact the state hotline at 1545. You need to tell about the problems you encountered and leave a complaint about the application;
• If the application does not work correctly, you can inform the police about it by phone 102 or, if you know, by calling the police station nearest to the place of self-isolation.
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The COVID certificate is a digital document that contains information about the full course of vaccination against Covid-19, as well as the result of a negative PCR test and a certificate of recent coronavirus disease.
You can check the validity of the certificate by QR-code. Today, Ukrainians and holders of a permanent residence permit who received the first vaccination or completed the full course of immunization in Ukraine can receive a digital version of the vaccination document. From September 24, 2021, the COVID certificate can be generated and printed on the Diia portal. A document printed from the site is equivalent to an application. The main thing is that it must have a clear QR code so that there are no problems during scanning.
In addition, beta testing of COVID certificates based on a negative PCR test has already been launched, and certificates for those who recovered from COVID-19 and have antibodies have been announced.
Go to the section “Services”, select “COVID-certificate” and click “Generate certificate";
Then confirm the application for the processing of medical data using “Diia. Signature” - the data will be pulled from the e-Health system (the person being vaccinated, create an account, which is entered into this database).
- I am returning to Ukraine from abroad, what do I need?We have simulated possible situations. Please find your desired option below.
- I am Ukrainian (I have a permanent residence permit in Ukraine), fully vaccinated with 2 doses of the WHO approved vaccine for emergency use – Pfizer / BioNTech, AstraZeneca / Vaxzevria, AstraZeneca / Covishield (India), AstraZeneca / SKBio (South Korea), Moderna / Spikevax, Sinopharm (Vero Cell), CoronaVac (Sinovac); or 1 dose of Johnson & Johnson's Janssen vaccine – I have a certificate of a complete course of vaccinationEntry into the country is completely free – no tests, no self-isolation
- I am Ukrainian (I have a permanent residence permit in Ukraine) from 18 years old, vaccinated with 1 dose of vaccine approved by WHO for emergency use: Pfizer / BioNTech, AstraZeneca / Vaxzevria, AstraZeneca / Covishield (India), AstraZeneca / SKBio (South Korea), Moderna / Spikevax, Sinopharm, CoronaVac (Sinovac)If you have confirmation of receipt of 1 dose of the vaccine – certificate 063-O or the "yellow" COVID certificate generated in the Diia app, entry into the country is completely free – without tests, without self-isolation. If there is no such certificate, upon arrival you have to install and activate the application "Vdoma" and agree to begin self-isolation within 72 hours after entry. During this time, you have the opportunity either to undergo PCR testing or to do a rapid antigen test – in case of a negative result, self-isolation is not applied. If within 72 hours from the moment of crossing the border, a negative test result was not received, you must self-isolate for 10 days in the place indicated during authorization in the application "Vdoma". Self-isolation can be terminated early by receiving a negative PCR test or rapid antigen test.
- I am Ukrainian (I have a permanent residence permit in Ukraine) from 18 years old, vaccinated with 1 or 2 doses of a vaccine that is not on this list: Pfizer / BioNTech, Johnson & Johnson's Janssen, AstraZeneca / Vaxzevria, AstraZeneca / Covishield (India), AstraZeneca / SKBio (South Korea), Moderna / Spikevax, Sinopharm (Vero Cell), CoronaVac (Sinovac), but I have a vaccination certificateWhen entering the country, you must install the application "Vdoma" and agree to begin self-isolation within 72 hours after entry. During this time, you have the opportunity either to undergo PCR testing or to do a rapid antigen test - in case of a negative result, self-isolation is not applied. If within 72 hours from the moment of crossing the border, a negative test result was not received, you must self-isolate for 10 days in the place indicated during authorization in the application "Vdoma". Self-isolation can be terminated early by receiving a negative PCR test or rapid antigen test.
- I am Ukrainian (I have a permanent residence permit in Ukraine) from 18 years old, not vaccinated, but I have a negative test result (PCR or antigen), which was carried out no more than 72 hours before crossing the borderCitizens of Ukraine do not need a negative test result to return to the country. But when entering the country, you need to install the application "Vdoma". You agree to begin self-isolation 72 hours after entry. During this time, you have the opportunity either to undergo PCR testing or to do a rapid antigen test - in case of a negative result, self-isolation is not applied. If within 72 hours from the moment of crossing the border, a negative test result was not received, you must self-isolate for 10 days in the place indicated during authorization in the application "Vdoma". Self-isolation can be terminated early by receiving a negative PCR test or rapid antigen test.I am Ukrainian (I have a permanent residence permit in Ukraine) from 18 years old, not vaccinated, I am coming from Russia (and have spent more than 7 days there in the last 14 days)When entering the country, you need to install the application “Vdoma” and go to self-isolation for a period of 14 days. You do not have the opportunity to take a test in Ukraine in order to avoid or shorten the period of self-isolation.I am Ukrainian (I have a permanent residence permit in Ukraine) from 12 to 18 years old, not vaccinatedEntry into the country is completely free - no insurance, no tests, no self-isolation.I am Ukrainian (I have a permanent residence permit in Ukraine) up to 12 full years, not vaccinatedEntry into the country is completely free - no insurance, no tests, no self-isolation.I am Ukrainian (I have a permanent residence permit in Ukraine) from 18 years old I am returning to Ukraine from the temporarily occupied territories or the Autonomous Republic of Crimea• If you are vaccinated with 2 doses of WHO approved vaccine - Pfizer / BioNTech, AstraZeneca / Vaxzevria, AstraZeneca / Covishield (India), AstraZeneca / SKBio (South Korea), Moderna / Spikevax, Sinopharm, CoronaVac (Sinovac); or 1 dose of Johnson & Johnson's Janssen vaccine; or you have a document that confirms the receipt of 1 dose of vaccine (Diia app, paper certificate, certificate 063-O) - entry into the country is completely free - no tests, no self-isolation• If you do not have a vaccination certificate, a "yellow" COVID certificate or a 063-O certificate, you can take an express antigen test for free directly at the checkpoint. If the result is negative, entry is free, if the result is positive, you must self-isolate for 10 days in the place indicated during authorization in the Vdoma app.I do not have the ability / desire to install the application “Vdoma”In case of impossibility or refusal to install the mobile application “Vdoma”, a Ukrainian from 18 years old is subject to observation
Insurance policy- For how long should I take out an insurance policy?According to the Resolution of the Cabinet of Ministers of Ukraine No. 1236, an insurance policy must be issued for the entire period of stay in Ukraine. The minimum period is not specified.
- Do I need to buy an insurance policy for children?Yes, if the child has foreign citizenship, regardless of age, they need to have an insurance policy for the entire period of their stay in Ukraine.
- If I have a residence permit in Ukraine, am I allowed not to buy an insurance policy?Citizens with only a permanent residence permit may not apply for an insurance policy.
- I am a foreign citizen, can I buy a policy already in Ukraine?No, the insurance policy must be presented at the border control.
- What should I do if I entered incorrect data when applying for an insurance policy?You can always contact the portal's hotline, and we will promptly make the necessary changes to the insurance policy.I applied for insurance, but haven’t received the code. What to do?In this case, we advise you to reload the page, clear the cache, change the language on the page, or use another browser.What should I do if I haven’t received the policy to the specified mail for more than 30 minutes?Please, contact the hotline and provide the data specified when applying for the insurance.I cannot pay for the insurance, what should I do?If your payment fails, we recommend contacting your bank, they often do not trust payment systems. You need to confirm that it is you who are doing the transaction.Who can buy insurance?Insurance is provided for foreigners (non-residents of Ukraine) and citizens of Ukraine, including adults and children, without age restrictions.Where can I read the terms and conditions of my coronavirus insurance contract?You can read about the terms of the insurance contract on our website in the section of the insurance policy registration.Do I need to print an electronic policy?The electronic insurance policy does not need to be printed. It is enough to save it on your phone or tablet in order to always have access to the document and present it to the border control representatives.What if I have purchased a policy but my trip is canceled?Please inform the hotline of the portal about the reasons for the trip cancellation, and we will gladly reschedule your dates.
The simultaneous stay of visitors in the hotel lobby not more than one person per 10 square meters of serviceable area is allowed.
Persons can visit hotels and stay there (outside hotel room) only if they wear respirator or face mask (including homemade mask), so that the nose and mouth are covered.
Hotel guests are obliged to keep the 1.5 meters distance.
Online check-in making in advance is recommended to avoid queues at check-in to hotel.
Meals in hotels are provided through meals delivery service to rooms upon prior order or at hotel restaurants situated inside or in open areas, provided the distance of at least 1.5 meters between seats at adjacent tables.
Not more than 4 clients are allowed to stay at the table (excluding children under 14 years old). Unless these tables are separated by a special partition;
Self-serve is not allowed.