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Help in Lisbon

Help in Cascais

Help in Porto

Refugee Assistance Center in Vila Nova de Gaia (tel. 933 159 266/913 832 906/933 159 267/913 833 293, [email protected])

Assistance in the Azores

Social security for refugees

The SEF reports your registration to the tax office, the social security service and the medical service, and registration with these services will be done automatically. You can work as an employee or do business in Portugal. You can open an account at any banking institution in Portugal. You have the right to place your child in kindergarten / school. When the situation stabilizes, you can return to Ukraine.

Aid

Upon receipt of the temporary protection card, you acquire the same rights as other foreign nationals residing legally in Portugal. You have the right to receive medical care in public medical institutions. You have the right to register at the clinic at the place of residence.

Possibility to extend short-term stays and visas for citizens of Ukraine

You need to register at any branch of the SEF Migration Service (Serviço de Estrangeiros e Fronteiras, SEF).

Crossing the border without a biometric passport - yes or no?

Only land transport can enter Portugal without a biometric passport.

What to do if the passport expires?

You can renew your passport at the Embassy if it is less than three months before its expiration date and the document is biometric.

What to do if you have a child without a passport?

Information about the child can be entered in the passport of one of the parents (the child's legal representative).

Arrival with pets by air is governed by the rules of the airline that operates the flight. When entering by land, a veterinary passport is not required to transport the animal, but it is desirable. In the event that the traveler does not have documents on the animal, the Directorate-General for Food and Veterinary of Portugal has established a procedure for such cases, which must be contacted via a special e-mail address ([email protected]), or contact veterinarians via e-mail: [email protected], [email protected]

Links to official information sources for refugees from Ukraine

Government websites on assistance to Ukrainians (in Portuguese) + Ministry of Justice of Portugal + https://eportugal.gov.pt/ 

High Commissioner for Migration (ACM) tel. 351 218 106 191 or 808 257 257 (from Portugal landlines) Monday to Friday, 09:00 - 20:00, Saturday from 9:00 to 17:00, [email protected]