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15 Aug. 2024

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Digitalization of consular services for Ukrainians abroad: new opportunities from the MFA

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Digitalization of consular services for Ukrainians abroad: new opportunities from the MFA

The Ministry of Foreign Affairs of Ukraine is actively working on the digitalization of consular services for Ukrainians abroad, which will improve their accessibility and efficiency. Find out how the modernization of the system will simplify services for citizens

Legal assistance on migration issues for Ukrainians in Ukraine and abroad
Legal assistance on migration issues for Ukrainians in Ukraine and abroad
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 Since 2022, the number of Ukrainian citizens living abroad has increased dramatically. This has become a challenge for consular services, which are not always able to quickly meet the growing demand for their services. In response to this problem, the Ministry of Foreign Affairs of Ukraine (MFA) is actively working on the digitalization of consular services, which will significantly improve their accessibility and efficiency. According to RBK-Ukraine, this was stated by the spokesperson for the Ministry of Foreign Affairs of Ukraine, Georgiy Tykhyi, at a press conference.

Read all about the temporary consular registration abroad: why it is needed and how to apply for it here.

Modernization of the consular system


The MFA spokesperson said that the information and communication system of consular services is currently being modernized. This process is aimed at transferring some services to a remote format, which will reduce the burden on consulates and provide citizens with unimpeded access to the necessary services.

One of the main advantages of the updated system is a reduction in the operational time for the provision of consular services. According to Mr. Tykhyi, it is planned to reduce the processing time of applications by 30-80% at the initial stage of launch, depending on the type of service. This will be a significant relief for Ukrainians abroad who face the need to receive consular services promptly.




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Integration of consular services with the Diia app


One of the key innovations will be the integration of the new system with the Diia app. This will allow Ukrainians abroad to share the necessary documents directly through the app, making the process of obtaining services even more convenient and faster.

Digitalization of consular services is a step towards simplifying the lives of Ukrainians abroad. Thanks to the new system, the Ministry of Foreign Affairs of Ukraine aims to ensure the availability and efficiency of all necessary consular services anywhere in the world.

We remind you! Recently, Ukrainian men abroad can once again apply to the branches of the State Enterprise “Document” for passports. Read more about the new conditions for obtaining documents and what services are available again in our previous article.


Want to know more? Read the latest news and useful materials about Ukraine and the world in the News section.






Ihor Usyk is the Head of Legal Department at Visit Ukraine


On the Visit Ukraine portal, you can get legal advice on migration law. Our lawyers will answer all your questions and, if necessary, help you collect, submit and receive the documents you need. You can order a specialist consultation or full legal support by following this link.



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Visit Ukraine Insurance - insurance for a safe stay abroad without unnecessary expenses;

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gestellte Fragen

Welche konsularischen Dienstleistungen gibt es im Ausland?

Zu den Dienstleistungen, die den Ukrainern zur Verfügung stehen, gehören: - Beglaubigung von Dokumenten und notarielle Beurkundung; - Registrierung von Personenstandsurkunden (Geburt, Registrierung und Auflösung von Ehen, Registrierung von Todesfällen, Registrierung von Namensänderungen); - Ausstellung von Duplikaten von Bescheinigungen und Auszügen aus dem Standesamt; - Konsularische Registrierung.

Welche Dienstleistungen können Männer im Ausland in Anspruch nehmen?

Was bedeutet es, beim Konsulat registriert zu sein?

Wer muss sich bei den konsularischen Behörden registrieren lassen?

Welche Aufgaben haben die Botschaften?

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