Health Insurance

Medical insurance is a protection that guarantees you medical care and expenses in case of injury, illness or other unforeseen situations during your trip. The policy covers services in accordance with the selected insurance package. Depending on the package you choose, the policy may include outpatient treatment, medical consultations, emergency care, payment for medicines, and other services. If something happens to you, you contact your insurance company, which organizes the necessary assistance. If you have paid any medical bills yourself, keep the receipts - you can submit them to your insurance company for a refund.

Although health insurance is not currently mandatory to visit the Schengen area, it is generally required for traveling abroad and can be an important protection in case of illness or injury. This is recommended by the Law of Ukraine “On Tourism” and many EU countries require a policy to cover medical expenses. Having insurance is important, especially if you:

• travel with children;
  
• are engaged in active types of recreation;
  
• visit countries with which Ukraine does not have a visa-free regime;
  
• visit countries with a high risk of insured events.

A deductible is a portion of the costs that the insurance company does not cover and that is paid by the client in the event of an insured event. This means that you pay a certain amount on your own, and the insurance company pays the rest.

Yes, Ukrainian citizens abroad can purchase a health insurance policy. The procedure for issuing a policy is standard, and payment can be made online with a card from anywhere in the world where the citizen is located.

You do not need to print out an electronic insurance policy. It is enough to save it to your phone or tablet to always have access to the document and present it to border control representatives.

If an insured event occurs during your stay abroad, you should immediately (within 24 hours) notify the insurance company. Contact details are indicated in your policy, in the letter you received with the policy by e-mail. Then follow the operator's instructions.

You can always contact the portal's hotline and we will promptly make the necessary changes to the insurance policy.

In this case, we advise you to reload the page, clear the cache, change the language on the page or use a different browser.

Please inform the portal hotline about the reasons for the trip cancellation and we will be happy to reschedule the dates for you.