The cashback program through the Diia app allows Ukrainians to receive up to UAH 3,000 per month for purchases of Ukrainian goods. Find out how National Cashback works, which products are eligible for compensation, and which stores participate in the program

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On September 2, 2024, Ukraine launched beta testing of a cashback program based on the Diia app developed by the Ministry of Economy. It allows Ukrainians to receive up to UAH 3 thousand per month. Consumers will be refunded 10% of the cost of Ukrainian goods, which will be a significant support for the domestic economy.

The coordinator of the National Cashback programme is the Ministry of Economy of Ukraine. The Ministry of Digital Transformation of Ukraine, the State Tax Service, settlement bank Oschadbank and authorised banks of Ukraine are involved in the project implementation. Mastercard international payment system is the technological partner, and Visa international payment technology company is the operational partner.

It is worth noting that in the first three weeks of the project's operation, Ukrainians received UAH 23.6 million. In addition, according to the Diia website:
— 1.501 million Ukrainians have opened cards for the National Cashback in banks;
— 812 thousand citizens have registered a card for payments in Diia;
— 663 thousand Ukrainians already see their cashback in Diia;
— 1,137 manufacturers have already connected National Cashback;
— 203 thousand products participate in the program.

How to get a national cashback: an instruction of only three steps

STEP ONE: open a card at the bank

You need to apply through the website or mobile application of the participating bank or go to a branch. There you will be offered to open a physical or virtual card, where cashback will be credited.

Here are the banks that can already open a card: Privatbank, Oschadbank, monobank, A-Bank, Ukrgasbank, Sense Bank, PUMB, Globus, Ukrsibbank, Accordbank, Bank Credit Dnipro.

The bank will need to identify the cards from which payments for goods will be made and agree to transfer data on transactions when purchasing goods from the selected cards. These can be cards of different banks. 

Note that you can also open a card directly through an Diia. To do this:

1. Open the Action
2. Go to the National cashback section
3. Select Open a card for payments

Next, Diia will offer banks where you can open cards. If such a card was opened earlier, the service will ask you to choose from the available ones or open a new card in another bank.

STEP TWO: link your cashback card to Diia

Update the mobile application ‘Dia’, go to the National Cashback service and there mark the card for cashback payments.

STEP THREE: make purchases and get cashback

Go to a shop that has already joined the National Cashback programme and shop.

Detailed video instructions on how to participate in the National Cashback program can be found on the official YouTube channel “Diia”:
➤ instructions for Ukrainian consumers,
➤ instructions for producers of Ukrainian goods.

What products are eligible for National Cashback?

Cashback is now available on 38,000 products from 600 local manufacturers. Among them are food, medicines, clothes, household chemicals and cosmetics, household goods, building materials, furniture, toys and many other Ukrainian products. You can check which shops participate in the programme here.

According to the Minister of Digital Transformation Mykhailo Fedorov, from now on, you can check which Ukrainian goods participate in the National Cashback program in the Diia app. This can be done through a special scanner.

How to use the product scanner in Diia?

You can check the product right in the store. To do this:

1. Open the Diia app and go to the National Cashback section from the home screen.

2. Click on the scanner image (if necessary, access the camera).

3. Point the camera at the barcode of the product you want to check.

After these simple steps, Diia will provide information about the scanned product, for example:

● the product is Ukrainian and participates in the National Cashback program, cashback is credited for it;

● the product does not participate in the National Cashback program, although it is Ukrainian;

● the product is not manufactured in Ukraine.

Diia warns that there may be cases when a store or product does not meet the program's conditions. Therefore, before buying, it is advised to make sure that the outlet participates in the program on the National Cashback website.

How does the National Cashback Programme work?

The programme provides for active participation of both Ukrainian manufacturers and citizens. Manufacturers and retailers will apply for participation in the programme through the Diya portal, registering a list of goods subject to compensation. For users of the programme who will use the Diya application, the function of checking the amount of accrued cashback and the history of accruals will be available. These funds can be used to pay for certain services.

What should I do if I don't receive cashback?

First of all, you should check whether you have met all the conditions of the program. Make sure that you:
1. Joined the program in the Diia app.
2. Opened a National Cashback card at the bank, and
— authorized the processing of transactions on existing payment cards;
— connect the selected open card in the Diia application for further cashback crediting.
3. Purchased goods that are on the list of goods and stores (outlets) registered in the program.

The funds accumulated for a month will be credited to the created card once a month until the 20th of the next month. However, it will be impossible to withdraw cash from the account where cashback funds are credited. At the same time, cashback will be credited only for purchases that were made in cashless form and are reflected in the fiscal cheques of sellers.

As of the beginning of September, the cashback program had 9 retailers, with about 40 more in the process of testing.

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What can I buy with cashback?

The accrued funds can be spent on a wide range of services and goods:

– Utilities

– Donations to support the army

– Purchase of military bonds

– Transportation services

– Mobile communication

– Entertainment, such as movies

– Medical services, including dentistry

– Sports, including gym memberships

Benefits of the program

Cashback as a form of government support for citizens has a significant positive impact on the economy. Instead of directly providing funds, this mechanism stimulates additional demand for Ukrainian goods, which contributes to the creation of jobs in Ukraine and increases tax revenues. According to Yulia Svyrydenko, First Vice Prime Minister and Minister of Economy, up to 40% of the money spent on Ukrainian goods is returned to the budget through taxes and used for the needs of the Armed Forces. This approach also promotes a healthy habit among Ukrainians to support local producers.

Oksana Zholnovych, Minister of Social Policy, emphasized that this program will help relieve some of the financial burden on Ukrainian families, especially during the heating season.

We remind you! The international location search app Refill is now available for use in Kyiv. Read how it will be useful for locals and foreign tourists in our previous article.

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