The SMS services can now be used without long waits. The electronic queue at the State Migration Service of Ukraine greatly facilitates the process of obtaining various services, such as passports, residence permits and other migration documents. In this article, we will take a closer look at each step of the electronic registration process

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The State Migration Service of Ukraine (SMS) has introduced an electronic queue for convenient and fast service delivery, which reduces waiting times and helps to plan a visit in advance. This initiative is part of the efforts of the Ministry of Internal Affairs of Ukraine (MIA) to improve the accessibility of services for citizens.

What is the electronic queue at the SMS?

The electronic queue is a system that allows citizens to make an appointment to receive services at SMS offices. This approach reduces the number of waits in queues and provides convenience for visitors.

In addition, you can pay for services online when you sign up for the electronic queue, which makes the process even more convenient. If your plans change, you don't need to cancel your appointment yourself - the system will automatically cancel your appointment if you don't show up at the specified time.

How do I use the electronic appointment?

To register in the electronic queue, follow these steps:

1. Go to the official website of the State Migration Service and find the section “Electronic Queue”.

2. Select the category of service you need.

3. Indicate the place, date and time of the service.

4. Add your contact information - after registration, you will receive an SMS with information about your number in the queue.

5. Pay the mandatory fee during registration - payment can be made at any bank or through a terminal at the SMS office.

6. Receive the service at the selected branch by arriving with the necessary documents at the specified time.

It is important to remember that the electronic queue system does not allow for lateness. If you are not at the place of the call at the time of the invitation, the appointment is automatically canceled.

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Advantages of electronic appointment

• Convenience. The ability to choose a convenient time and place of visit.

• Saving time. Less waiting in line due to pre-registration.

• Planning a visit. Ability to plan your visit in advance and prepare the necessary documents.

• Protection from queues. Minimizing the time spent in a room with a large number of visitors, which is important in view of the pandemic and convenience for foreigners.

Please note! When planning a visit to the SMS to apply for a residence permit, work permit or other migration documents, many Ukrainians and foreigners may face issues that require professional legal assistance. Visit Ukraine offers highly qualified lawyers specializing in migration issues. They will help you understand all the nuances of the legislation and ensure that any migration issues are resolved quickly and efficiently.

Experts from Visit Ukraine provide support at all stages of the process - from document preparation to support in government agencies, including the SMS.

Choose experienced specialists by following the link to avoid unnecessary hassle and be confident in the result!

We remind you! Foreigners living in Ukraine with expired documents can lead to serious problems. Read what to do if your passport or residence permit has expired, how to act in different situations, and what peculiarities exist for citizens of different countries in our previous article.

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