Unable to apply for deferral through Reserve+: what to do if an error occurs
Some Ukrainians have experienced problems when applying for a deferment from mobilisation through the Reserve+ application. The Ministry of Defence explained how to fix it
After the Ministry of Defence implemented the electronic deferral of mobilisation in the Reserve+ app, some users encountered problems with the service. In this regard, the Ministry explained what to do in case of an error.
It is worth noting that if a person liable for military service has a valid deferment, he or she will not be able to apply for a new one through Reserve+. This will prevent duplication of data in the registers.
As soon as the user's deferment expires, he or she will be able to apply for the next one the next day, explained Kateryna Chornohorenko, Deputy Minister of Defence of Ukraine for Digitalisation, during the telethon.
How to avoid problems when applying for a deferment in the Reserve+?
The Ministry of Defence noted that in order to apply for a deferment, it is necessary to update the Reserve+ application to version 1.4.3. If all the necessary information about a person is contained in the registers, the application will show a deferral.
If a person, for example, cannot find themselves in the register, there are errors in their surname or tax code, you should contact the technical support of Reserve+.
Experts will process the request and correct the error so that the data is updated in the registers. She added that the deferral is valid for three months.
Don't want to miss important updates and useful materials? Subscribe to our weekly newsletter!
Deferral from mobilisation to the Reserve+ programme
It should be noted that the procedure for obtaining a deferment in the Reserve+ was announced as being as simple as possible.
Users just need to log in to the application and send a request. The system will automatically check the information provided through state registers, and if the status is confirmed, the electronic deferment will be instantly reflected in the electronic military record.
The service, according to the Ministry of Defence, is designed to eliminate the need for personal visits to government offices to apply for a deferment. This will allow citizens to avoid waiting in queues. In addition, the electronic format will ensure transparency of the process and minimise the risk of errors in the paperwork.
We remind you! New rules for reserving employees from mobilisation will come into effect in Ukraine in December, but some will be granted a transitional period.
Want to know more? Read the latest news and useful materials about Ukraine and the world in the News section.
We recommend purchasing it for a safe and comfortable trip to Ukraine:
Visit Ukraine Insurance – insurance covering military risks for entry and travel in Ukraine;
Visit Ukraine Car Insurance – car insurance with extended coverage in Ukraine;
Visit Ukraine Legal Advice – comprehensive legal support on entry to Ukraine;
Visit Ukraine Tickets – bus and train tickets to/from Ukraine;
Visit Ukraine Tours – the largest online database of tours to Ukraine for every taste;
Visit Ukraine Hotels – hotels for a comfortable stay in Ukraine;
Visit Ukraine Merch – patriotic clothing and accessories with worldwide delivery.
© 2018-2024, Visit Ukraine. Use, copying or reprinting of materials on this site is permitted only with a link (hyperlink for online publications) to Visit Ukraine.
All rights reserved.
Häufig
gestellte Fragen
What will happen if you do not register for military service in 2024?
At what age does a person cease to be liable for military service in Ukraine?
Who is not subject to mobilisation in 2024 in Ukraine?
Recommended articles
2 min
Krieg
On 17 July 2024, all the changes to the new mobilisation law finally came into force, removing the category of ‘limitedly fit’, excluding some men from those who had previously been granted a deferment and introducing some other changes to the mobilisation process. Find out more about who will be granted a deferment and on what grounds, and how to get an electronic deferment through the Reserve+ app
21 Nov. 2024
More details1 min
Krieg
Drone attack: how to recognise the sound of Shahed and protect yourself from danger?
Ukrainian cities have been more frequently attacked by russian kamikaze drones. Last month alone, the enemy launched 2,000 drones across the country. Learn how to protect yourself in case of a UAV attack
08 Nov. 2024
More details1 min
Popular
Military will be able to transfer to another military unit via smartphone: how it will work
The mechanism for transferring Ukrainian servicemen to another military unit has been greatly simplified. The decision has already been made by the government. Find out when this mechanism will start working and how servicemen will be able to transfer
12 Nov. 2024
More details1 min
Krieg
How many Ukrainians are ready to give up territories for peace? Data from a new poll
A new opinion poll has shown that the number of Ukrainian citizens who are ready for territorial concessions for peace has increased. Find out what percentage of Ukrainians support this outcome of the war
13 Nov. 2024
More details