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30 Nov. 2022

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If 103 does not work: how to call an ambulance when there is no connection

Health
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Ukraine
If 103 does not work: how to call an ambulance when there is no connection

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Emergency power outages continue in Ukraine. In connection with this, citizens may have to deal with the problem of lack of communication. Sometimes it affects a person's life, but there are times when communication can save the life of you or your loved ones. We tell you how to call the "emergency" if the connection has disappeared in your region.


Recommendations of the Ministry of Health for all regions:


Against the background of cases of disconnection of mobile communications, the Ministry of Health of Ukraine presented instructions for emergency calls to doctors or ambulance crews.


How to do it?


1. landline phone 649000;

2. messengers Viber, WhatsApp, Telegram, etc. (to contact friends/relatives for further calling an ambulance);

3. chat on the website of the Ministry of Health;

4. telephone as radio communication using the example of a walkie-talkie. To do this, you need to install one of the following programs: Voxer Walkie Talkie, Walkie Talkie, Two Way: Walkie Talkie (as in point 2).


In the absence of communication and access to the Internet, the department also recommends, if possible, to move to buildings equipped with telephone and/or radio communication. For example, these are local self-government bodies, post offices, fire and rescue units, police departments and others.


An alternative possibility of calling an "ambulance" in Kyiv:


Firstly, the authorities recommend trying to dial 103 a few more times. However, if the number is not available, try the backup numbers:


🔺Mobile:


• 0672481446;

• 0672481439;

• 0672481438;

• 0672481436;

• 0672481437;

• 0672481435;

• 0672481434;

• 0672481403;

• 0674116176.


🔺 Landline numbers:


• 235-71-30;

• 235-80-54;

• 235-80-58;

• 235-80-59;

• 234-71-28;

• 234-01-75;

• 235-80-24;

• 235-42-53;

• 235-80-56;

• 234-75-43;

• 234-72-94.


🔺Numbers of the local base points of EMD brigades of the KNP "Centre of emergency medical aid and disaster medicine of the city of Kyiv":


• 235-30-57;

• 536-19-11;

• 258-31-90;

• 400-61-12;

• 280-22-49;

• 433-97-47;

• 518-26-88;

• 245-88-15;

• 245-88-16;

• 456-44-77;

• 515-26-07;

• 546-18-76;

• 573-82-83;

• 485-11-18.


If you have Internet, you can write to the mailbox [email protected]. In the letter, indicate the reason for the application, full address, contact phone number, as well as the name and age of the patient.


In addition, you can try to contact the operators of other emergency services:


• 112;

• 101;

• 102;

• alternative numbers of the State Emergency Service or the National Police (look for the regional portals of these services).


In the meantime, "Kyivstar" subscribers have the option of calling the number 10003 by "quick" SMS. Enter information about the reason for the call, the full address (number of the house, entrance, apartment and floor), contact phone number, full name and age of the patient.


An alternative possibility of calling an "ambulance" in Lviv:


Yes, if the "103" line is not working, residents of Lviv Oblast can call an "ambulance" at other numbers:


🔺Mobile:


• 063 838 64 03;

• 0682996887.


🔺 Stationary:


• (032) 293 29 05;

• (032) 293 29 12;

• (032) 293 29 14;

• (032) 293 29 16;

• (032) 293 29 19;

• (032) 293 29 25.


At the same time, if you did not manage to get a call, remember that ambulance crews will be on duty at the base points of regular units of the State Emergency Service in all districts of the Lviv region and at the reception departments of multidisciplinary hospitals.


An alternative possibility of calling an "ambulance" in Rivne:


🔺Mobile:


• 067-806-40-75;

• 066-244-15-20;

• 067-806-40-76;

• 066-244-14-70.


As alternative numbers appear in other regions, the information will be updated.


We will remind you! Previously, we wrote about how to stay in touch when there is no Internet. The list of popular offline messengers can be found at the link.