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20 Jul. 2023

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PKP Intercity changes the rules for buying tickets: what has been updated and what features are now available

Transport
Poland
PKP Intercity changes the rules for buying tickets: what has been updated and what features are now available

The Polish transport company PKP Intercity is launching a new service: from now on, you can buy tickets to European cities through a mobile application. Find out which countries you can travel to from Poland, how to buy tickets and what other features of the app are available to passengers

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New services from PKP Intercity are waiting for passengers. Tickets for trips to various European cities are now available in the mobile application. Previously, tickets for foreign destinations could only be purchased at the ticket office and remotely only as part of the Super Promo International offer.

Here's how to buy train tickets for which categories and to which countries, and what other features have been added to the app.  

We remind you that in the Tickets section of the Visit Ukraine website, you can buy train, bus, and plane tickets to Ukraine and between cities around the world. 


Where you can travel with an online ticket


The PKP Intercity app allows you to purchase tickets for trains of all categories: Express Intercity Premium (EIP), Express Intercity (EIC), Intercity (IC) and Your Railways (TLK) using the discounts and current promotions.

PKP Intercity informs that the following ticket categories will now be available in the app:

- SuperPromo International tickets (to the Czech Republic, Slovakia, Hungary, Austria and Germany)

- IRT tickets (to Austria, Germany and Lithuania)

- eNRT tickets - in international transport at the NRT fare, with seat reservation (to/from Austria, Czech Republic and Slovakia)


In the online sales system (E-IC) you can buy tickets for international trains:

- Warsaw/Gdynia/Krakow-Berlin

- Chopin train Warsaw-Vienna

- Night train Przemyśl-Berlin

- Nightjet train from Poland to Austria

- Nightjet train from Poland to Germany (only for trips to/from Halupki, Racibuż, Opole Gluwne, Brzeg stations).

For the convenience of passengers, the application offers the function of buying tickets in both directions - round trip. 


Please note! Soon it will be possible to purchase an eNRT ticket for traveling to Hungary. For now, the function does not work due to the fact that the Hungarian carrier is not fully integrated into the pan-European system solutions that control the sale of tickets.




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How to buy a ticket online


Train tickets, including those with the option to choose a specific seat in the carriage, can be purchased on the official PKP Intercity website or in the PKP Intercity mobile application, which is available for download on Google Play and the App Store.

A PDF ticket is sent along with an email notification when the ticket purchase is completed.

The passenger also has the opportunity to make a ticket refund if necessary (to do this, find the desired ticket on the "My Tickets"/"Paid" tab and use the "Exchange" button.  After the exchange, the funds will be returned to the account.


Additional features of PKP Intercity


After creating a profile, the passenger has the opportunity to create trips based on the most frequent routes and discounts.

Additional features include the ability to purchase additional tickets, such as transportation of a bicycle, dog or extra luggage. It is also possible to choose a specific seat in the car (select a seat from the map).

In addition, the app allows you to order food from WARS to be delivered to your seat.


We remind you! Already this year, Poland's air service will expand with dozens of new flights to various countries around the world. Ticket booking is already open. You can find out where you can fly to and what schedule the new flights will be operating on in our previous article.




Our recommendation for a safe and comfortable trip: 


Visit Ukraine Insurance - insurance for a safe stay abroad without unnecessary expenses;

Green Card - compulsory car insurance for traveling abroad;

Visit Ukraine Tickets - book tickets for buses, trains, and airplanes to/from Ukraine and between cities around the world;

Private Lawyer service - professional legal support on visa and migration issues;

Visit Ukraine Merch - buy patriotic clothing and accessories with worldwide delivery.




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