How to apply for a pension online: step-by-step instructions for Ukrainians
Citizens of Ukraine can apply for a pension online — right from home or while abroad. Learn more about what it takes and how to do it
Ukrainians who have reached the age of 60 and have the necessary experience can apply for a pension online in Ukraine and while abroad. You can apply for a pension at any time after reaching the required age. We tell you how to submit documents for registration of a pension online.
Pay attention! If you submit an application for an old-age pension within three months after reaching retirement age, it will be granted from the day after your birthday. (That is, if you turned 60 years old on May 5, then you need to submit the documents no later than August 5 so that it will be appointed from May 6).
If the application is submitted after the expiration of three months after reaching the retirement age, then the pension will be assigned from the date of application.
What documents are required to apply for a pension online?
For registration, it is necessary to prepare a qualified electronic signature (QES) (you can use a digital signature as a client of some banks) and scanned copies of the following documents:
• Identification code About insurance experience (workbook, diploma, military ID, etc.);
• Certificate of salary for 60 consecutive months until June 30, 2006 (optional);
• Bank account details;
• Photo for pension certificate;
• Women will need a marriage certificate (when changing their surname).
How Ukrainians can apply for a pension online: action algorithm
1. Go to the web portal of electronic services of the Pension Fund of Ukraine.
2. Select the "Pension application" tab.
3. Read the information, click "Login" and fill in all the necessary fields step by step.
A user registered on the PFU Portal using the QES is given the opportunity to create and submit an application for the appointment of a pension, namely:
- Step 1 - fill in the attributes of the pension application (personal data, address data, data of identity documents, contact data, etc.);
- Step 2 – answer the questions of the survey questionnaire to determine the documents, the scanned copies of which must be provided;
- Step 3 – attach scanned copies of documents available to the user.
Pay attention! All documents must be in PDF or JPG format and no larger than 1 MB. Documents with several pages must be attached as one file.
4. Check all the data you entered in the questionnaire. If necessary, you can edit the entered data. After a thorough check, click "Sign and send to PFU".
Where can I see the status of the application?
The application processing status can be viewed in your personal account, in the "My applications" tab.
Tip: when completing the documents, go to the "Remote notification" tab in the upper right corner of your personal account and enable SMS notification from the Pension Fund. Thus, you will be notified of the decision via SMS.
Please note that a decision is made based on the results of processing your application and submitted documents, no later than 10 days from the date of their receipt. You will receive information about the status of application processing and the relevant decision in your personal account, or you will receive an SMS notification on your phone (if it is connected).
We will remind you! Diplomatic institutions of Ukraine located in other countries will now be able to use the State Register of Civil Status Acts. Read about what is needed to get married or divorced abroad in our material.
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The simultaneous stay of visitors in the hotel lobby not more than one person per 10 square meters of serviceable area is allowed.
Persons can visit hotels and stay there (outside hotel room) only if they wear respirator or face mask (including homemade mask), so that the nose and mouth are covered.
Hotel guests are obliged to keep the 1.5 meters distance.
Online check-in making in advance is recommended to avoid queues at check-in to hotel.
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Self-serve is not allowed.