Ukrainians will be able to travel by train in Croatia for free: what are the conditions and what is needed
Refugees from Ukraine currently residing in Croatia will be able to travel free of charge in Class II on domestic trains from March 2023. Find out more about what you need to do
Starting March 1, Ukrainians living in Croatia can travel free of charge on domestic trains by presenting their HŽPP smart card. We will tell you what the conditions are and what you need to do to get the card.
It is noted that free travel will be available for citizens of Ukraine only on Class II trains and upon presentation of an HŽPP smart card with the appropriate profile.
Who can get a smart card, and how much does it cost?
Smart cards are issued on the basis of a Ukrainian passport/identity card. To apply for a card, you need to create a profile, which costs €3/22.60 HRK. It will be valid until the end of 2023.
With this card, citizens can get free train tickets at the ticket office or on the transport itself. The card must be presented to the cashier.
If you have any further questions, you can ask for clarification by calling 01 4724 026 or emailing [email protected].
What are Class II trains?
Usually in Europe, train cars are divided into classes of service - Class I and Class II. It is very easy to distinguish between them. In general, all services available on the train are provided for both first and second class passengers.
The main difference is that the first class is a bit more spacious, as there are fewer seats in the carriage than in the second class, and the seats are more comfortable. First-class passengers have a seat reservation included in the ticket price immediately. Also, passengers with first class tickets can exchange them for tickets for another time or direction before the trip at no extra charge.
You can choose the class II train category when buying tickets on the website of Croatian Railways (HŽPP).
As for destinations, Class II trains in Croatia run throughout the country. More information about specific destinations can be found on the HŽPP website when choosing departure and arrival points.
We remind you! Refugees from Ukraine who reside in Croatia and have been granted temporary protection status can apply for a one-time financial assistance from the state. Here you can find out more about the amount of payments and how to apply for assistance.
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The simultaneous stay of visitors in the hotel lobby not more than one person per 10 square meters of serviceable area is allowed.
Persons can visit hotels and stay there (outside hotel room) only if they wear respirator or face mask (including homemade mask), so that the nose and mouth are covered.
Hotel guests are obliged to keep the 1.5 meters distance.
Online check-in making in advance is recommended to avoid queues at check-in to hotel.
Meals in hotels are provided through meals delivery service to rooms upon prior order or at hotel restaurants situated inside or in open areas, provided the distance of at least 1.5 meters between seats at adjacent tables.
Not more than 4 clients are allowed to stay at the table (excluding children under 14 years old). Unless these tables are separated by a special partition;
Self-serve is not allowed.