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16 Nov. 2023

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How to make an appointment at the consulate: the authorization mechanism for enrolling in the E-Cherha-in has been updated

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How to make an appointment at the consulate: the authorization mechanism for enrolling in the E-Cherha-in has been updated

The Ministry of Foreign Affairs of Ukraine is updating the authorization mechanism for enrolling in the E-Cherha-in Queue to improve access to consular services. Find out more about how the registration procedure for Ukrainians abroad will now work

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The Ministry of Foreign Affairs of Ukraine has updated the procedure for registering for the electronic queue at consulates. The new method of registration for Ukrainians abroad now includes the possibility of using electronic identification, which was introduced on November 15. This was reported by representatives of the Consulate of Ukraine in Gdansk, 


It is noted that this improved authorization mechanism simplifies the registration in the electronic queue and minimizes the risk of cyber fraud.


"In order to improve access to consular services, your security and to prevent cases of cyber fraud, registration in the electronic queue will be subject to electronic identification of the visitor, using e-signatures (on file, cloud or other secure media), Diia.Signature and BankID of the NBU," the agency said.


This identification provides for the introduction of remote services, which makes it possible to receive consular services without leaving home. 


"We ask you to prepare in advance for the use of electronic identification means," the consulate said in a statement.


Electronic identification means are provided through the ID.GOV.UA platform. Citizens can log in by choosing one of the available options, such as e-signatures, Diia.Signature, BankID of the NBU. 


It is noted that the transfer of records from the previous version of the electronic queue may lead to a slight delay in the implementation of the new authorization mechanism.

How can pensioners register in the E-Cherha? 


As a pension recipient who intends to register in the E-Cherha for identification and extension of pension payments, we suggest that you consider the available options for performing this process remotely:


1. On the Pension Fund portal, you can select "Identification via video conferencing" in the main menu, fill out the form and wait for feedback from the Pension Fund staff.

2. If you have Diia.Signature, you can log in to the Pension Fund portal and the identification will be performed automatically (instructions here).

Remember that one of the prerequisites for staying abroad is to have health insurance. Thanks to insurance, you will be able to receive high-quality medical care without having to pay for it.


You can buy insurance online in a few clicks here. A ready-made insurance policy will be sent to your email in a few minutes.

If you are planning to leave Ukraine by car, you should take care of obtaining a Green Card policy in advance, because without it, your car will not be allowed to cross the border. You can buy car insurance quickly and profitably on the Visit Ukraine website.


We remind you! Millions of Ukrainians are still forced to live abroad, from time to time facing new challenges in their host countries. Find out which countries offer the best conditions for refugees from Ukraine and where it is easier to settle today.


Want to know more? Read the latest news and useful materials about Ukraine and the world in the News section.




Our recommendation for a safe and comfortable trip: 


Visit Ukraine Insurance - insurance for a safe stay abroad without unnecessary expenses;

Green Card - compulsory car insurance for traveling abroad;

Visit Ukraine Tickets - book tickets for buses, trains, and airplanes to/from Ukraine and between cities around the world;

Private Lawyer service - professional legal support on visa and migration issues;

Visit Ukraine Merch - buy patriotic clothing and accessories with worldwide delivery.




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