Refund policy
Public offer
To order, you need to fill out an electronic form and make a payment, after which the finished insurance document will be sent to the specified e-mail within 30 minutes.
All information on the website is updated daily and is available in three languages - Ukrainian, English and Russian.
Customer support (English speaking) is available - online chats (around the clock) and a call center (08:00-21:00 Kyiv time) - if you need clarification of the information provided or prompt assistance in resolving problems and misunderstandings related to ordering.
We transfer 25% of the proceeds from the sale to the Armed Forces and aid to Ukrainian refugees.
Visit Ukraine is a service portal where every user can get up-to-date information on entering Ukraine for citizens of 200+ countries, as well as purchase extended war risk insurance, train/bus/plane tickets, branded merchandise and order a safe tour of Ukraine.
Currently, we have the largest bank of tours in Ukraine and we plan to expand it!
We offer cooperation to guides and tour operators who conduct a tour of Ukraine.
Namely, free placement of your tours on our website.
To get additional information about cooperation - please fill out the form and our manager will contact you!