Estonia closes information centers for Ukrainians: where to get help now
Since May, information centers for refugees have been closed in Estonia. Here's where Ukrainians can get help in the country in the future
On May 1, most information points for Ukrainian refugees in Estonia stopped working, including the information point at the Tallinn bus station at the end of April, and later in Tartu, Parnu and Jõhvi.
Read our article to find out why the country's authorities made this decision and where Ukrainians can get help now.
Why were information centers for Ukrainians in Estonia closed?
Information centers in Estonia were opened last spring. At that time, an average of more than 500 refugees arrived in the country every day. Since then, much fewer Ukrainians have applied for temporary protection status in the country, and people are also less likely to need temporary housing. In the last weeks of April, 45 people a week came to the information centers. On certain days, there were no visitors at all. Based on this, the Estonian Social Insurance Board decided to close the centers. If the number of refugees increases, the centers will reopen.
Where can I get social assistance in Estonia now?
Estonia will continue to provide consultations to refugees from Ukraine. General information is available here.
In addition, refugees from Ukraine can contact the customer service bureau of the Police and Border Guard Board or the Social Insurance Office for advice.
For more information, please call: 1247 - Customer Service Bureau of the Department of Police and Border Guard or Social Insurance (when calling from a foreign number +372 600 1247).
Please note that if a person needs assistance, he or she will be sent to a place of temporary accommodation provided by the state.
We remind you! Most European countries are reducing funding for assistance programs for Ukrainian refugees due to budget constraints. Read more about the changes introduced for Ukrainians in different EU countries in our article.
Our recommendation for a safe and comfortable trip:
Visit Ukraine Insurance - insurance for a safe stay abroad without unnecessary expenses;
Green Card - compulsory car insurance for traveling abroad;
Visit Ukraine Tickets - book tickets for buses, trains, and airplanes to/from Ukraine and between cities around the world;
Private Lawyer service - professional legal support on visa and migration issues;
Visit Ukraine Merch - buy patriotic clothing and accessories with worldwide delivery.
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The simultaneous stay of visitors in the hotel lobby not more than one person per 10 square meters of serviceable area is allowed.
Persons can visit hotels and stay there (outside hotel room) only if they wear respirator or face mask (including homemade mask), so that the nose and mouth are covered.
Hotel guests are obliged to keep the 1.5 meters distance.
Online check-in making in advance is recommended to avoid queues at check-in to hotel.
Meals in hotels are provided through meals delivery service to rooms upon prior order or at hotel restaurants situated inside or in open areas, provided the distance of at least 1.5 meters between seats at adjacent tables.
Not more than 4 clients are allowed to stay at the table (excluding children under 14 years old). Unless these tables are separated by a special partition;
Self-serve is not allowed.