In which regions of Ukraine and how is the unified emergency number 112 working?
Some regions of Ukraine are already connected to the single emergency number. Find out where the 112 number works and what are the benefits of calling the single number for emergency assistance
The introduction of a single emergency number 112 in Ukraine is a requirement of the European Union. In particular, it is to ensure that EU citizens can use the number they are familiar with while in Ukraine.
Initially, the unified emergency number was launched in Kyiv, and as of March 2024, its coverage area has expanded to five more regions. As noted on the government portal, by May 1 of this year, the 112 number will cover the entire western macro-region, and by the end of 2024, the single emergency number will be available throughout Ukraine.
In which regions of Ukraine can emergency services be called by calling 112?
Currently, you can call the emergency services using the single 112 number in:
– Kyiv and Kyiv region
– Lviv region
– Vinnytsia region
– Zhytomyr region
– Cherkasy region
– Chernihiv region
According to Leonid Tymchenko, Deputy Minister of Internal Affairs of Ukraine, during the United News telethon, the operators currently speak English and Polish in addition to Ukrainian, and in the future, they are expected to recruit specialists with knowledge of Romanian and Hungarian.
It is worth noting that the numbers 101, 102, 103, and 104, which are familiar to Ukrainians, are operating normally and will continue to do so.
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What are the benefits of introducing a single 112 number?
First of all, the introduction of a single number allows for a better level of emergency assistance in any critical situations that threaten the lives and health of citizens, because
– to call all the necessary services, it is enough to dial only one number and report the incident or circumstances, the service operator will independently forward the received request to the relevant units, and the person in danger will not have to call several different numbers;
– citizens with hearing or speech impairments can get help by calling 112, as the service employs sign language operators who communicate via video.
How can a person with disabilities call 112?
To report an incident to the rescue service via video, you need to send a text message to 112. In response, the center's operators will send the applicant a link to a video call. The person will only have to click on this link to connect to the operator via video.
Please note! When planning a trip to Ukraine, first of all, you need to take care of the appropriate insurance policy, because any foreign insurance automatically terminates after crossing the Ukrainian border. In this case, we recommend that you take out insurance specifically covering military risks, which will cover not only standard medical care/treatment/diagnosis, etc. but also accidents and injuries caused by passive or direct military risks.
You can take out such insurance on the Visit Ukraine website. Follow the link and choose an insurance policy with the appropriate coverage and indemnity amount for the required period.
We remind you! The imposed martial law on the territory of Ukraine does not prohibit the entry of foreigners, but it does impose some other restrictions. Read what you need for a safe trip and what nuances you should take into account when planning a trip to Ukraine during the war in our previous article.
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The simultaneous stay of visitors in the hotel lobby not more than one person per 10 square meters of serviceable area is allowed.
Persons can visit hotels and stay there (outside hotel room) only if they wear respirator or face mask (including homemade mask), so that the nose and mouth are covered.
Hotel guests are obliged to keep the 1.5 meters distance.
Online check-in making in advance is recommended to avoid queues at check-in to hotel.
Meals in hotels are provided through meals delivery service to rooms upon prior order or at hotel restaurants situated inside or in open areas, provided the distance of at least 1.5 meters between seats at adjacent tables.
Not more than 4 clients are allowed to stay at the table (excluding children under 14 years old). Unless these tables are separated by a special partition;
Self-serve is not allowed.