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24 May. 2024

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Foreign offices of SE Document have changed the conditions for accepting documents: what do you need to know?

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Foreign offices of SE Document have changed the conditions for accepting documents: what do you need to know?

Foreign offices of the State Enterprise "Document" have resumed accepting documents on a first-come, first-served basis, but this does not apply to all offices. Find out what has changed for Ukrainians: in which cities the old conditions for submitting applications are still in effect and where it is no longer possible to issue documents

Legal assistance for Ukrainians in Ukraine and abroad
Legal assistance for Ukrainians in Ukraine and abroad
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The passport service units of the State Enterprise "Document" have resumed accepting citizens on a first-come, first-served basis. So now Ukrainians can submit documents without an appointment. However, the changes have not affected all units. Read more about the new conditions in the article below.


Foreign branches of SE Document again accept documents without an appointment: details


Starting from May 22, 2024, Ukrainians can submit documents on a first-come, first-served basis. The corresponding message appeared on the official website of the passport service. At the same time, the pre-appointment service is still available. Thus, Ukrainians can plan their visit to the institution in advance by registering in the electronic queue. You can register by following this link.


Please note! Male citizens of Ukraine aged 18 to 60 can apply for passport documents only if they have military registration documents.




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SE Document in Istanbul no longer accepts applications: details


As stated on the official website, from 22.05.2024, the separate subdivision of the State Enterprise "Document" in Istanbul began the process of termination of its activities in Turkey.


From May 25 to September 30, 2024 (inclusive), mobile complexes in Istanbul will operate exclusively for the issuance of ready-made documents that were issued before 05/24/2024.


For more information on the services of foreign passport service units, please use the official resources of the institution: e-mail, social networks or contact center.


We remind you! The technical pause in accepting new applications for the provision of consular services for a certain category of Ukrainian citizens is over. Read about who can apply to consular offices abroad and what is required to receive the necessary services in our previous article.


Photo: SE Document


Want to know more? Read the latest news and useful materials about Ukraine and the world in the News section.






Ihor Usyk is the Head of Legal Department at Visit Ukraine


On the Visit Ukraine portal, you can get legal advice on migration law. Our lawyers will answer all your questions and, if necessary, help you collect, submit and receive the documents you need. You can order a specialist consultation or full legal support by following this link.



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