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10 Dec. 2023

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Ukrzaliznytsia launches ticket ordering service for military: how to book

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Ukrzaliznytsia launches ticket ordering service for military: how to book

UZ introduces new functionality aimed at facilitating the process of obtaining tickets for military personnel. Find out more about how the military can now conveniently and quickly order tickets online

Order bus, train, plane tickets to/from Ukraine and between cities around the world
Order bus, train, plane tickets to/from Ukraine and between cities around the world
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Ukrzaliznytsia is introducing a new service for military personnel, which provides for the possibility of special ticket ordering. This service will be available through the official portal.


UZ launches ticket ordering service for military personnel: what is known


The website will allow military personnel to book tickets online in cases where they are not available for general sale. This innovation will allow them to obtain a travel document even if the trip arises suddenly, for example, for medical treatment, business trips or to visit relatives on vacation.




You can buy tickets for Ukrzaliznytsia trains in Ukraine through the convenient Visit Ukraine booking service. You can also book bus and plane tickets between cities around the world through our service. The site has a bonus points system that allows you to travel the world profitably. Read more here.




Applications for tickets can be submitted on the portal no later than six hours before the train departure. After that, servicemen will be sent a special code to the specified email address.


You will need to get the ticket at the ticket office no later than one hour before the train departure, and you must present a military ID or an officer's ID.




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Which routes are affected by the update?


The special ticket order applies to 17 most popular trains among military personnel, including those going to cities close to the combat zone and back.


It is important to note that servicemen can now reserve tickets for themselves and for their comrades with whom they plan to travel.


Previously, servicemen could only book tickets through a military commandant, which significantly complicated the process and made spontaneous travel impossible: they had to visit the military commandant in person and then go to the train station to buy a ticket.

We remind you! Earlier, we wrote that UZ plans to increase the cost of tickets for international routes. The decision was made as a result of large losses incurred by Ukrzaliznytsia as a result of passenger transportation. Find out more about when the new fares are expected and for which routes the prices will be increased.


Want to know more? Read the latest news and useful materials about Ukraine and the world in the News section.




Our recommendation for a safe and comfortable trip: 


Visit Ukraine Insurance - insurance for a safe stay abroad without unnecessary expenses;

Green Card - compulsory car insurance for traveling abroad;

Visit Ukraine Tickets - book tickets for buses, trains, and airplanes to/from Ukraine and between cities around the world;

Private Lawyer service - professional legal support on visa and migration issues;

Visit Ukraine Merch - buy patriotic clothing and accessories with worldwide delivery.




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