Be careful when booking hotels: fraudsters create fake pages on behalf of Visit Ukraine and offer non-existent services. Learn how to avoid fraud and book hotels safely

Official hotel booking service in Ukraine from Visit Ukraine

DETAILS

Modern technology makes our lives easier, but it also opens up new opportunities for fraudsters. Recently, thanks to our audience, we discovered cases of fake Telegram pages that offered apartment and hotel rental services in Ukrainian cities on behalf of Visit Ukraine. In this article, we will tell you how to avoid fraud and protect your money.

Official payment and booking channels

Please remember that Visit Ukraine never accepts payments to personal accounts or through private details. All payments and bookings are made exclusively through our official website – visitukraine.today. Any requests to transfer funds to personal cards or through other details are a sign of fraud.

Safety rules when booking

To avoid fraud, please follow the following rules:

1. Pay for services only through the official website: Check the URL of the website before entering payment information. Our official address is visitukraine.today.

2. Check contact details: Our managers never ask for payment through personal details or bank cards. All payments and bookings are made only through secure payment systems on our website.

3. Avoid suspicious offers: If you are offered too favorable conditions or discounts, be careful. Scammers often use attractive offers to lure victims.
4. Do not click on suspicious links: To book hotels and other services, as well as to receive the information you need, use only our official services and communication channels. This is the only way we can guarantee the security of your data and payments. Never click on suspicious links that may be sent by fraudsters.
5. Trust only official Visit Ukraine channels:
🔎  website
🔎  Telegram channel
🔎  Instagram page
🔎  Facebook page
🔎  YouTube channel
🔎  TikTok
🔎  Twitter

You can also contact us via email ([email protected] | [email protected] | [email protected]) or via the support service on our website: to do so, click on the chat button in the lower left corner of your screen and choose the method of communication that is convenient for you.

How do I report fraud?

If you have become a victim of fraud or see suspicious activity, please report it immediately to our support team. This will help us identify fraudsters faster and warn other users.

Remember! Visit Ukraine is not responsible for the actions of fraudsters who use our name and brand for illegal purposes. We are constantly working to ensure the safety of our customers, but we ask you to be careful and use only official resources.

Your safety is our priority! Follow these simple rules to avoid fraud and enjoy a worry-free travel experience. Stay in touch with Visit Ukraine through our official website and social media for up-to-date information and safe offers.

Want to know more? Read the latest news and useful materials about Ukraine and the world in the News section.

We recommend purchasing it for a safe and comfortable trip to Ukraine: 

Visit Ukraine Insurance – safe travel in Ukraine (insurance covering military risks);

Visit Ukraine Legal advice – comprehensive legal support on entry to Ukraine;
Visit Ukraine Tickets – bus and train tickets to/from Ukraine;

Visit Ukraine Tours – the largest online database of tours to Ukraine for every taste;

Visit Ukraine Hotels – hotels for a comfortable stay in Ukraine;

Visit Ukraine Merch – patriotic clothing and accessories with worldwide delivery.

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