Ukrzaliznytsia launched its own application with the feature of buying tickets
In the new application, users will be able to:
• purchase tickets for all long-distance trains in Ukraine;
• return tickets;
• receive notifications about the route and the way of arrival/departure of the train;
• find the necessary route and answers to frequently asked questions about transportation;
• get access to your personal account with the preservation of flight history and passenger data for quick re-orders.
Ukrzaliznytsia is a direct seller of tickets through the application, so the cost of tickets for passengers will be as profitable as possible without any additional fees. You can pay for tickets directly in the mobile app with a digital card using Apple Pay, Google Pay, or you can enter your bank card details and save them in the app.
The next step in Ukrzaliznytsia digitalization will be the development of a new website, a single portal for on-board services and the development of online ordering for the usual railway services: transportation of a car in a carriage, services of station porters, search for lost things, booking a lounge, etc.
For the safety of any trip, we advise you to take out medical insurance at the most favorable conditions.
The simultaneous stay of visitors in the hotel lobby not more than one person per 10 square meters of serviceable area is allowed.
Persons can visit hotels and stay there (outside hotel room) only if they wear respirator or face mask (including homemade mask), so that the nose and mouth are covered.
Hotel guests are obliged to keep the 1.5 meters distance.
Online check-in making in advance is recommended to avoid queues at check-in to hotel.
Meals in hotels are provided through meals delivery service to rooms upon prior order or at hotel restaurants situated inside or in open areas, provided the distance of at least 1.5 meters between seats at adjacent tables.
Not more than 4 clients are allowed to stay at the table (excluding children under 14 years old). Unless these tables are separated by a special partition;
Self-serve is not allowed.