Icon
Come back

2 min

12 Sep. 2024

1671

What happens if a man buys a ticket to a women's compartment of Ukrzaliznytsia: explanation

Transport
Popular
Ukraine
What happens if a man buys a ticket to a women's compartment of Ukrzaliznytsia: explanation

Back in the summer of 2023, Ukrzaliznytsia introduced special women's compartments. The cost of travel in such compartments does not differ from the standard cost of tickets in similar cars, but a slightly different problem has arisen - men sometimes buy such tickets by mistake... Find out what to do if a man has already purchased a ticket for a women's compartment

Take care of reliable insurance for safe entry and stay in Ukraine
Take care of reliable insurance for safe entry and stay in Ukraine
BUY


There are situations when men buy tickets for women's compartments. This is due to the fact that when buying a ticket through the Ukrzaliznytsia app, there is no mechanism for checking the gender of the passenger. We will tell you how to find out if the selected ticket is for a female compartment and present an algorithm of actions if a man has already purchased such a ticket.

Which trains have women's compartments?


Currently, women's compartments are available in eight passenger trains:


1) No. 81/82 (Kyiv - Uzhhorod);

2) No. 41/42 (Dnipro - Truskavets);

3) No. 75/76 (Kyiv - Kryvyi Rih);

4) No. 15/16 (Kharkiv - Yasinia);

5) No. 17/18 (Kharkiv - Uzhhorod);

6) No. 29/30 (Kyiv - Uzhhorod);

7) No. 3/4 (Zaporizhzhia - Uzhhorod);

8) No. 26/236 (Odesa - Rakhiv).

How do I know if a ticket is for a female compartment?


When a passenger chooses tickets, the Ukrzaliznytsia system does not “see” their gender, which sometimes creates such misunderstandings. In this case, the system displays a message saying that the ticket is available exclusively for women, and you should pay attention to this when choosing tickets.




If a man has already purchased a ticket for a female compartment, there is a certain algorithm of actions that will help solve the problem before the train departs or while the train is in motion.

Earlier we wrote that Ukrzaliznytsia has launched a so-called barrier-free map of train stations, which allows people with disabilities to plan a trip.

What if a man accidentally buys a ticket for a female compartment?


Depending on the stage at which the error was detected, the following steps should be taken:

1.Contact the conductor. Even before boarding the car, the conductor must check the matching of the tickets and tell the passenger the seat he or she should take in this particular car. If such a check reveals that a man has a ticket for a female compartment, the conductor is obliged to find an alternative seat for the passenger in another car of the same train.

Please note! Men are not allowed to stay in women's compartments, even if the ticket was purchased by accident.

2. Contact the contact center. If a passenger has discovered a ticket error in advance, he or she can call the contact center of Ukrzaliznytsia. They will help to resolve the situation by offering a seat change or a refund.

3. Reporting an error. If a man is already in a women's compartment and a conflict situation arises, passengers can contact the Ukrzaliznytsia hotline to quickly resolve the issue. In such cases, the train conductor has the authority to transfer the male passenger to another seat.

4. Warning when purchasing. When purchasing a ticket in the mobile application, there is no automatic check of the passenger's gender. However, it indicates that the ticket is available only for women. Therefore, it is important to be careful and check the conditions before purchasing. If the ticket is purchased at a Ukrzaliznytsia ticket office, the cashier will prevent a man from purchasing a ticket for a female compartment.






Visit Ukraine on social media: Telegram | YouTube | Instagram | Facebook | Twitter | TikTok




What is a children's compartment at Ukrzaliznytsia and how do I buy tickets for it?


Another innovation from Ukrzaliznytsia is the sale of tickets for children's compartments. This is the first compartment-type children's car in the country.

This car is available for parents traveling with children under the age of 8. Since August 8, 2024, the train with this carriage has been running as part of train No. 15/16 on the route Kharkiv - Yasinia.

The car is equipped for the comfort, safety and entertainment of young passengers. It has playpens, entertainment and educational materials, and changing tables in the restrooms. The modernization of the car lasted about six months and was carried out at the Kyiv Electric Car Repair Plant.

The project was implemented in cooperation with the United Nations Children's Fund (UNICEF) with the support of the Belgian government. By the end of 2024, Ukrzaliznytsia plans to launch 7 more such cars to make traveling as convenient as possible for families with children.




Tickets for the children's car are available exclusively through the Ukrzaliznytsia mobile application, and the cost of tickets corresponds to regular compartment tickets of the same class. Children under the age of 5 travel free of charge and do not need a separate ticket.

Reminder. On the Visit Ukraine portal you can buy train tickets 24/7. To do this, just select the date and direction, and the system will offer you the available tickets. Everything is convenient, fast and clear.


Photo: korrespondent.net


Want to know more? Read the latest news and useful materials about Ukraine and the world in the News section.




We recommend purchasing it for a safe and comfortable trip to Ukraine: 


Visit Ukraine Insurance – insurance covering military risks for entry and travel in Ukraine;

Visit Ukraine Car Insurance – car insurance with extended coverage in Ukraine;

Visit Ukraine Legal Advice – comprehensive legal support on entry to Ukraine;

Visit Ukraine Tickets – bus and train tickets to/from Ukraine;

Visit Ukraine Tours – the largest online database of tours to Ukraine for every taste;

Visit Ukraine Hotels – hotels for a comfortable stay in Ukraine;

Visit Ukraine Merch – patriotic clothing and accessories with worldwide delivery.




© 2018-2024, Visit Ukraine. Use, copying or reprinting of materials on this site is permitted only with a link (hyperlink for online publications) to Visit Ukraine.

All rights reserved.


Frequantly

asked questions

How to buy tickets in a women's compartment and not make a mistake?

1) Download the Ukrzaliznytsia app or go to the website; 2. Specify the route, select the date; 3. The program will show the available cars and compartments. Separate compartments for women will be marked “Women's compartment”

Which trains have women's compartments?

Can I travel in a female compartment with a boy child?

Do I need to buy a train ticket for a child under 4 years old in Ukraine?

How do I get a train ticket for a child under 5 years old?

Recommended articles

2 min

Finance Tax refunds for Ukrainians in Europe: how to get your money back?

Tax refunds for Ukrainians in Europe: how to get your money back?

Tax refunds are an important financial resource for Ukrainians who work or have worked abroad. Find out how to get a tax refund, which countries offer this opportunity, and what amounts can be refunded

11 Sep. 2024

More details

2 min

Transport Car first aid kit: what should be in a car for traveling abroad?

Car first aid kit: what should be in a car for traveling abroad?

When planning a car trip abroad, it is important to ensure not only the technical serviceability of the vehicle, but also to take care of the appropriate equipment of the first aid kit. Find out what you need to have in your car first aid kit to cross the border with neighboring countries

11 Sep. 2024

More details

1 min

For refugees Deprivation of benefits: the Czech Republic will tighten control over Ukrainian refugees

Deprivation of benefits: the Czech Republic will tighten control over Ukrainian refugees

The Czech authorities have decided to tighten control over Ukrainian refugees staying in the country on the basis of temporary protection to prevent abuse of social assistance. Read more about the updates in the country

11 Sep. 2024

More details

2 min

Documents Working permit in Italy: how can Ukrainians convert temporary protection into another type of residence permit?

Working permit in Italy: how can Ukrainians convert temporary protection into another type of residence permit?

Temporary protection for Ukrainians in Italy (il permesso di soggiorno per protezione speciale) can be converted into another type of residence permit, such as permesso di soggiorno per lavoro. Find out how to apply for a work permit and what documents are required for this

12 Sep. 2024

More details