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12 Mar. 2023

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Psychological assistance for Ukrainians abroad: free contacts

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Psychological assistance for Ukrainians abroad: free contacts

The National Psychological Association launches a free psychological hotline for Ukrainians affected by the war. Find out more about the toll-free contacts and numbers in Ukraine and around the world

An insurance policy is a guarantee of your safety and peaceful stay outside of Ukraine
An insurance policy is a guarantee of your safety and peaceful stay outside of Ukraine
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Last year, the National Psychological Association of Ukraine, with the support of the UN, the EU, and the governments of Denmark and Canada, launched a free support line. Anyone affected by the hostilities can call the line.

 

The initiative involves specialists of various specializations to help Ukrainians solve a wide range of problems. All the psychologists have undergone special training, provide counseling according to international standards and adhere to ethical standards. 


How to call the hotline?


Call 0 800 100 102, which is available daily from 10:00 to 20:00. All calls are free of charge. If you are abroad, you need to call other numbers. Check the list below:


 Poland +48 800 088 141;

• Czech Republic +420 800 012 058;

 Romania +40 800 400 597;

 Slovakia +421 800 182 399;

 Bulgaria +359 800 46 160;

 Hungary +368 098 1580;

 France +33 805 080 466;

 Italy +39 800 939 092;

 Spain +34 900 861 441;

• Austria +43 800 017 967;

 Portugal +351 800 780 756;

 Sweden +46 20 160 46 46;

 Ireland +353 1800 817 519;

• United Kingdom +44 808 164 2432;

• Germany +49 800 000 26 00;

 Estonia +372 8000 044 624;

 Latvia +371 80 005 945;

 Lithuania +370 800 00 414;

•  Denmark +45 80 82 08 61;

 Belgium +32 800 11 728.


Calls from local telecom operators are free.


How does the consultation work?


The hotline administrator will accept your request, determine a convenient format and time, and direct you to a free psychologist. You will be offered audio or video sessions lasting up to 50 minutes. 

In case of crisis, specialists will provide emergency advice or refer you to other specialists. Psychologists find an individual approach to everyone, as the main goal of the initiative is to support Ukrainians in the most difficult moments of their lives.


We remind you! For more information on where Ukrainians can get free psychological help and a list of resources, please follow the link.


Photo: istockphoto.com



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