Medical insurance in Ukraine: how it works and how to get compensation
Health is the most valuable thing a person has. That is why it is so important to protect yourself from unforeseen situations. Health insurance will always help you to do this, and if anything, it will save you both money and precious time. Find out what types of insurance are available and how they can help you
Health insurance is an important part of ensuring that your health is taken care of. In Ukraine, as in many other countries, health insurance plays a significant role in ensuring access to quality medical services. We'll tell you how health insurance works in Ukraine and what insurance options you can get.
Unlike other more developed countries, Ukraine has voluntary insurance. That is, insurance is everyone's business, but many people take out insurance on their own to protect their health from unforeseen situations, as public healthcare is not always able to provide the necessary conditions and meet their needs, and many people cannot afford private clinics.
Voluntary health insurance
This type of insurance provides an opportunity to insure reimbursement of expenses related to treatment in the event of an unforeseen illness or other health emergencies.
The insurance provides for prompt assistance and may also include other package options that will allow the client to use many useful services. There are different types of insurance, from economy to premium.
For example, Visit Ukraine offers Ukrainians several insurance packages to choose from:
- All world SILVER-VU;
- All world GOLD-VU;
- All world Basic;
- All world Safe;
- All world PLATINUM-VU;
- All world Premium.
Depending on the chosen package, you are provided with a certain number of insurance events that the insurance company can cover.
For example, if a client has an accident (including injuries during sports), the All World Premium package will indemnify 10,000 euros for his or her treatment.
In addition, you are provided with the following services:
• 24/7 emergency medical care in any part of Ukraine and/or abroad
• round-the-clock online support;
• doctor's consultation (including online) and diagnostics in medical institutions without queues
• call a private ambulance in emergency situations;
• ordering and delivery of medicines to your home;
• easy registration - online in a few minutes.
War risk insurance
Given that military operations are ongoing in Ukraine, Visit Ukraine also offers its clients to take out insurance with military risks.
This service applies only to foreigners who want to visit Ukraine and insure themselves against unforeseen military situations.
More details about the policy packages can be found here.
How to use the insurer's services?
If an insured event occurs to a client, the first and most important action is to call the assistance company specified in your policy and report the insured event. Hotlines operate around the clock. It is this insurance company that will provide you with assistance and coordinate further actions. If the number does not answer, contact the company where you purchased the policy for instructions.
Inform the assistance company during the phone conversation with the following information:
• Name and other personal data;
• insurance policy number and its validity period;
• your location
• contacts for communication;
• the nature of the insured event.
Depending on the nature of the event, the operator can call an ambulance, direct you to the nearest hospital, organize a search operation, etc. The main thing that a traveler should remember is that after contacting the assistance company, you must follow all the steps that the manager will inform you about. If you do not follow the instructions, the costs will not be reimbursed.
We remind you! Safety and confidence while traveling abroad is the key to a pleasant vacation. We will tell you how an insurance policy can help you get rid of unnecessary problems during your trip here.
Want to know more? Read the latest news and useful materials about Ukraine and the world in the News section.
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The simultaneous stay of visitors in the hotel lobby not more than one person per 10 square meters of serviceable area is allowed.
Persons can visit hotels and stay there (outside hotel room) only if they wear respirator or face mask (including homemade mask), so that the nose and mouth are covered.
Hotel guests are obliged to keep the 1.5 meters distance.
Online check-in making in advance is recommended to avoid queues at check-in to hotel.
Meals in hotels are provided through meals delivery service to rooms upon prior order or at hotel restaurants situated inside or in open areas, provided the distance of at least 1.5 meters between seats at adjacent tables.
Not more than 4 clients are allowed to stay at the table (excluding children under 14 years old). Unless these tables are separated by a special partition;
Self-serve is not allowed.