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11 Jun. 2024

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Additional fee for unprinted ticket: Ukrzaliznytsia reminds about the rules of train travel to Austria and Hungary

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Additional fee for unprinted ticket: Ukrzaliznytsia reminds about the rules of train travel to Austria and Hungary

Passengers are required to print out their tickets before international travel to Austria and Hungary by Ukrainian railways. Find out why this is important and what consequences may arise if you do not comply with this requirement

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Ukrainians and foreigners who plan to travel to Austria and Hungary by Ukrzaliznytsia trains must print out their train tickets before traveling. This is a reminder from the press service of Ukrzaliznytsia.


Is it necessary to print out the ticket?


As noted by Ukrzaliznytsia, international rail traffic to these countries is carried out in partnership with Hungarian and Austrian railways. They have their own rules, so the ticket must be printed. At the same time, the cost of travel is distributed between the railways of the countries in proportion to the number of kilometers traveled by passengers through the territory of a particular country, so ticket verification is an integral part of mutual control.


Representatives of railway companies in these countries may request a paper version of the ticket for verification and accounting. Electronic tickets stored in a smartphone are not suitable for international travel to these countries.


Important: This applies to both Ukrainian RIC cars on the direct train 749 Kyiv - Vienna and the Hungarian train 146 Chop - Vienna.




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The procedure for checking tickets and penalties for violations


During the trip, representatives of railway companies can check travel documents, make appropriate marks on them, and record data for statistics and reporting.


If a passenger does not print out a ticket, unpleasant situations may arise. Railways in neighboring countries may demand payment for transit traffic. This emphasizes the importance of complying with the rules of transportation to avoid additional costs and misunderstandings during the trip.


To prevent such situations, all passengers who buy tickets for these trains through the Ukrzaliznytsia app receive a pop-up reminding them to print the ticket they just purchased.


The press service of the carrier, if you have any additional questions, advises you to contact the contact center at 0800503111.


Remember that reliable insurance is the key to a tourist's confidence and safety while traveling. After all, an insurance policy will not only help you get high-quality medical care, but also save your own money in an unforeseen situation, for example, in case of a flight delay or loss of luggage at the airport. To apply for a travel insurance policy at a favorable price and with a wide range of services for traveling around the world, please follow the link


We remind you! Passengers planning to travel to Warsaw and Lublin by train this summer will face changes. Read our previous article to find out which trains will change their schedule, who will have to make additional transfers and when the old train schedule will be restored.


Photo: Ukrzaliznytsia


Want to know more? Read the latest news and useful materials about Ukraine and the world in the News section.






Daria Rogova, Head of Insurance at Visit Ukraine


With our health insurance package, you get access to high-quality medical care anytime, anywhere. Our policy covers a wide range of medical services, including medical consultations, hospitalization, diagnosis, treatment and rehabilitation. Protect yourself from unexpected events now. Choose a policy on our website and receive an insurance document to your email in just a few minutes.




Our recommendation for a safe and comfortable trip: 


Visit Ukraine Insurance - insurance for a safe stay abroad without unnecessary expenses;

Green Card - compulsory car insurance for traveling abroad;

Visit Ukraine Tickets - book tickets for buses, trains, and airplanes to/from Ukraine and between cities around the world;

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