Deferrals are now only issued through the Administrative Services Centre: who is affected by the new rule?

Personal appeals are once again mandatory for some conscripts. Ukraine has changed the procedure for applying for deferrals from mobilisation, and for some categories, applications can only be submitted through the Administrative Services Centre (ASC) — without online alternatives or representatives. Find out who is affected by the new rule, why the ASC only accepts documents, and who actually makes the decision on deferrals

Legal advice for Ukrainians

GET

Ukraine has changed its approach to applying for and extending deferrals from mobilisation. For some conscripts, applications can now only be submitted in person at the Administrative Services Centre, even if they previously used digital services or submitted documents online.

This applies to categories of citizens for whom automatic extension or remote submission is not yet provided for by law. In such cases, electronic tools do not replace the personal presence of the applicant, and the ASC becomes the key point of receipt of documents.

Who must apply to the ASC in person

The new rule applies, in particular, to the following categories:

▪️ parents or guardians raising a child with a disability under the age of 18;

▪️ adoptive parents and legal representatives of orphans and children deprived of parental care;

▪️ conscripts who have reached the age of 25 after completing basic military training;

▪️ other categories in cases directly specified by current legislation.

In all these situations, it is the ASC that accepts the documents, but it is not the ASC that makes the decision.

What is the role of the ASC and who makes the decision

As explained by the Ministry of Digital Transformation of Ukraine, the ASC performs an exclusively technical function. The centre administrator:

▪️ accepts the application and package of documents;

▪️ checks their availability and scans them;

▪️ transfers the data through state electronic systems, including those related to the ‘Dія’ portal, to the relevant territorial recruitment centre.

The final decision on granting or refusing a deferral is made by the TCC. The ASC has no authority to approve or reject an application — it only transmits the documents and informs the applicant of the result.

Why personal submission is important

The law requires the applicant to be present in person. Documents cannot be submitted through relatives, acquaintances or a lawyer. The person is personally responsible for the completeness and accuracy of the information provided.

If errors are found in the documents or at least one mandatory element is missing, the application may be rejected. In this case, the procedure will have to be repeated with a corrected set of documents.

Don't want to miss important updates and useful articles? Subscribe to our weekly newsletter!

What documents do you need to prepare

Before visiting the ASC, you should have the following with you:

▪️ Ukrainian passport;

▪️ RNOKPP (identification code);

▪️ documents confirming the grounds for deferral (certificates, court decisions, etc.);

▪️ your current email address — this is where notifications will be sent, including in the event of a refusal.

After registering the application, the system checks whether there is already another active application. If the person is not registered with the military, the consideration is suspended until they are registered with the relevant TCC.

What happens after consideration

If the decision is positive, the information about the deferral is reflected in the electronic military registration document. The ASC informs the applicant that the result is ready and, if necessary, issues an updated paper document.

In case of refusal, the person receives an electronic message explaining the reasons. Such a decision can be appealed in court.

Reminder! Ukraine has simplified the rules for extending deferrals from mobilisation, making the process as automated and transparent as possible. Most decisions are now made without personal appeals, document collection or repeat visits to the TCC. Find out which categories of citizens are eligible for automatic deferral extensions and in which cases it is still necessary to submit an application.

Want to know more? Read the latest news and useful materials about Ukraine and the world in the News section.

We recommend purchasing it for a safe and comfortable trip to Ukraine: 

Visit Ukraine Insurance – insurance covering military risks for entry and travel in Ukraine;

Visit Ukraine Car Insurance – car insurance with extended coverage in Ukraine;

Visit Ukraine Legal Advice – comprehensive legal support on entry to Ukraine;

Visit Ukraine Tickets – bus and train tickets to/from Ukraine;

Visit Ukraine Tours – the largest online database of tours to Ukraine for every taste;

Visit Ukraine Hotels – hotels for a comfortable stay in Ukraine;

Visit Ukraine Merch – patriotic clothing and accessories with worldwide delivery.

© 2018-2026, Visit Ukraine. Use, copying or reprinting of materials on this site is permitted only with a link (hyperlink for online publications) to Visit Ukraine.

All rights reserved.