Ukrzaliznytsia has tightened safety rules: what should passengers do in the event of evacuation from a train?

Ukrzaliznytsia has published new safety rules for passengers. Find out what to do when an air traffic alarm sounds, what to do after leaving the car, and when you can return to the train

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Ukrzaliznytsia has published updated safety rules for passengers while traveling. The company urges Ukrainians to familiarize themselves with the algorithm of actions in case of danger in advance and to clearly follow the instructions of conductors on the road.

We will tell you about the evacuation rules that are important to know so that the trip remains predictable and safe in this article.

Read also, railway services in Ukraine operate under a new threat - targeted attacks on passenger trains, what is important to pay attention to before traveling?

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Why did Ukrzaliznytsia tighten safety rules?

Ukrzaliznytsia explains that due to the increase in attacks on railway infrastructure, the issue of passenger safety has become critically important. The company's specialists monitor potential threats for each flight around the clock and try to minimize risks.

Due to the constant threat of shelling and the activity of enemy drones on certain sections of the railway, the transportation format has been temporarily changed - passengers are being transported by buses along bypass routes, a list of routes is in this article.

At the same time, in case of danger, the carriage should not become a trap - that is why a clear evacuation mechanism is provided.

Important! Evacuation is announced only when the threat directly affects a specific route.

What to do when a danger signal sounds while traveling by train?

After receiving a message from the conductor about an increased level of danger, passengers are recommended to:

1. Immediately prepare for evacuation - get dressed, keep documents and a phone nearby;

2. Stay in your seat until further instructions;

3. Inform the conductor in advance if you or your child need help getting out.

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Rules for evacuation from a UZ train

After the train stops and the conductor's command, you must:

▪️ Leave the car calmly, without panic, through the nearest exit;

▪️ Do not take suitcases and large items with you;

▪️ Help other passengers if necessary;

▪️ Be attentive on the tracks - do not stop, do not jump and monitor the movement of other trains.

Separately, passengers are reminded to be as careful as possible due to possible dangers on the way to a safe place.

Tips for passengers with children

The company advises to remain calm and pass it on to children:

▪️ Speak in a confident tone and support the child;

▪️ Take a favorite toy or treat with you;

▪️ In cold weather, use blankets from the cars.

Ukrzaliznytsia is changing the rules for ticket refunds, more details here.

What to do after leaving the car?

After evacuation, passengers should:

▪️ Quickly go to shelter or move to a safe distance from the train;

▪️ Do not crowd near the cars;

▪️ Keep the conductor in sight in the signal vest;

▪️ Listen carefully to all further instructions.

Important! In the event of explosions nearby, you must lie face down on the ground, protect your head and follow basic safety rules.

Also read how to organize a safe and comfortable trip to Ukraine in 2026.

When can you return to the train?

Returning to the cars is allowed only after an official signal that the danger has ended - this can be a voice message, a megaphone signal or a whistle.

If you need to cross the tracks, this should be done as carefully as possible, monitoring the situation around you.

Ukrzaliznytsia emphasizes that passenger safety depends not only on the work of specialists, but also on the willingness of people themselves to act correctly in critical situations. Early familiarization with evacuation rules, attentiveness on the road, and clear implementation of conductors' instructions can save lives and help avoid panic.

Today, traveling by rail in Ukraine requires more responsibility than ever, so knowing basic safety rules is a necessary part of every trip.

For foreigners planning a trip or a long stay in Ukraine, it is important to take care not only of the route, but also of financial protection in case of emergencies. War risk insurance is a medical policy that covers emergency care, treatment, hospitalization and even repatriation, and also provides compensation in the event of incidents related to military operations.

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Register War Risk Insurance online now - it will only take a few minutes, but it can be decisive in a critical situation. Take care of your safety in advance!

Let us remind you! UZ appoints additional trains for the end of March and the beginning of April and continues the route to Yaremche. We have already told you which flights will run, the schedule and how to conveniently plan a trip to Ukraine in the near future.

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