UA
Service portal
ABOUT UKRAINE 24/7
How to safely visit and travel to Ukraine?
Martial law is in effect in Ukraine and air traffic has been suspended, however, the entry and exit of foreign citizens by land is allowed.
Checkpoints on the border with Poland, Slovakia, Hungary, Romania and Moldova are open and safe. Checkpoints with the russia, Belarus and Transnistria are closed.
Crossing the state border of Ukraine is possible with:
• a valid passport document (the passport must be valid for the entire stay in the country);
! Citizens of Turkey and Georgia can enter Ukraine on the basis of an ID card.
• availability of an entry visa, if required;
• a residence permit, the term of which expired after February 24, 2022, gives the right to enter Ukraine;
• availability of a health insurance policy. Insurance in Ukraine is mandatory.
For journalists, reporters, correspondents, opinion leaders, as well as media representatives, this is enshrined in the Law of Ukraine on Insurance (Article 7).
Visit Ukraine also strongly recommends that you take out medical insurance covering military risks for the entire stay in Ukraine. This policy guarantees monetary compensation in the event of an accident as a result of passive military risks, terrorist acts, including repatriation of the insured person (or his body, in case of death) from the place of stay to the place of his permanent accommodation.
Options such as emergency care, outpatient treatment, hospitalization, etc. are included in health insurance contracts.
Recommendation! Be prepared to confirm the purpose of your entry and stay in Ukraine.
PREPARATION FOR A VISIT TO UKRAINE:
1. Check whether the Embassy of your country has resumed work on the territory of Ukraine. Write down his address and contacts so you always have access.
2. Make electronic copies of all your documents and store them on an electronic device.
3. Find out in advance the curfew time in the region where you are going.
4. Be ready for the sound of air alarms. The threat of a missile attack can happen in any region or city of Ukraine. Download the "Air Raid" mobile application (from Google Play Market or AppStore) to instantly receive notifications of air raid alerts in the selected city.
5. If possible, choose a hotel where you stay, with its own shelter or near a bomb shelter.
6. Give your relatives and loved ones a detailed itinerary of your trip, when and where you intend to stay or stop.
7. Be sure to take out medical insurance with extended coverage for the entire period of stay in Ukraine.
All important and exclusively verified news from reliable sources are published in the Blog section and official Telegram channel Visit Ukraine
mobile app
mobile app
No registration, no personal data or geolocation collection.
App sends extremely loud notifications about air raid, chemical, technogenetic or other types of alert of civil defence even if your phone in soundless or sleep regime.
You can change region or disable notifications whenever you want.
There are currently no cities in Ukraine that are completely safe. And although the main fighting is concentrated in the eastern and southern parts of Ukraine, the entire country is constantly under rocket fire.
If you do decide to visit Ukraine, remember the basic safety rules:
- Always carry an identity document with you.
- Strictly observe the curfew. During the curfew, it is forbidden to be in public places, to move around on foot or by transport.
- Air raid alert - we recommend installing the application of the same name on your smartphone and immediately go to the nearest shelter when you receive the signal. You should also do the same if you hear the corresponding signal on the street.
- Keep a record of your blood type and any possible health problems in your clothing pocket.
- Always keep your cell phone and power bank charged.
- There are checkpoints on the roads of all cities in Ukraine. Be prepared to be stopped and have your documents checked.
- Do not wear army uniforms, camouflaged clothing, or clothing with chevrons.
- Do not take photos or videos of people in uniform, checkpoints, or any military vehicles or military equipment.
- For accommodation in Ukraine, choose hotels, hostels, private houses, etc. with a basement. In case of danger, it can serve as a shelter.
For additional questions about entering or staying in Ukraine, contact the VisitUkraine.Today hotline.
VisitUkraine.Today
website guide
RULES FOR STAYING
IN CITIES
THE CURFEW
THE AIR ALERT
IDENTITY DOCUMENTS WITH YOU
CROWDED PLACES
Where to relax in Ukraine
We invite you to an unforgettable journey through Ukraine - a country of rich history, cultural diversity, unsurpassed hospitality and unique cities that can surprise even the most demanding tourists.
📌 A selection of the best tours in Ukraine:
1. Individual tour: all over Ukraine
4. Donation tour to the hero city of Mykolaiv
5. Kryvyi Rih: a short individual tour
6. Mega-tour to the Carpathians. 7 days of vacation in Vorokhta
7. Escort Kyiv region + Chernihiv
8. Secrets of the Odesa catacombs
9. Underground Khreshchatyk: individual tour
10. Hutsul Carpathians + Bukovel (spring version)
Independent organization of a trip to Ukraine requires considerable preparation, taking into account a large number of nuances and limitations, and therefore, if you do not have extensive experience in organizing independent travel, we recommend that you do not neglect your own safety and rely on professionals. The Visit Ukraine team has already helped more than 1000 foreign tourists organize a comfortable and safe trip to Ukraine under martial law, so you can fully rely on us to plan and implement your trip!
👉🏻 Following this link, you can choose ready-made safe tours to Ukraine, or create an individual tour together with a manager that will fully meet your needs, preferences and desires. You can contact Visit Ukraine managers via the hotline daily from 08:00 to 02:00 (Kyiv time).
Curfew in the regions of Ukraine
- Kyiv and Kyiv region – 00:00 - 05:00;
- Dnipropetrovs'k region - 00:00 - 5:00 (Nikopol district - 23:00 - 4:00. Synelnykivskyi district - 22:00 - 5:00);
- Chernivtsi region - 00:00 - 4:00;
- Vinnytsia region - 00:00 - 5:00;
- Volyn region - 00:00 - 5:00;
- Donetsk region - 21:00 - 5:00;
- Zhytomyr region - 00:00 - 5:00;
- Zaporizhzhia region - 00:00 - 5:00;
- Ivano-Frankivsk region - 00:00 - 5:00;
- Kirovohrad region - 00:00 - 4:00;
- Luhansk region - 21:00 - 5:00;
- Lviv region - 00:00 - 5:00;
- Mykolaiv region - 00:00 - 5:00 (Ochakiv territorial community - 23:00 - 5:00);
- Odesa region - 00:00 - 5:00;
- Poltava region - 00:00 - 4:00;
- Rivne region - 00:00 - 5:00;
- Sumy region - 23:00 - 4:00;
- Ternopil region - 00:00 - 5:00;
- Kharkiv region - 23:00 - 5:00;
- Kherson region - 20:00 - 6:00;
- Khmelnytsky region - 00:00 - 5:00;
- Cherkasy region - 00:00 - 4:00;
- Chernivtsi region - 00:00 - 4:00;
- Chernihiv region - 00:00 - 4:00.
Operating state border checkpoints
- Republic of Poland: Jagodyn (passenger cars are temporarily not allowed), Ustilug, Ugrinow, Rawa Ruska, Gruszew, Smelnica, Krakowiec, Shegyni.
- Slovak Republic: Maly Berezny, Uzhgorod (no pedestrian passage), Maly Selmentsy (open from 09:00 to 21:00).
- Hungary: Tisza (no pedestrian passage), Zvonkovoe (open from 08:00 to 19:00), Kosino (open from 08:00 to 20:00), Luzhanka, Wilok.
- Romania: Diakovo, Solotvino, Porubnoe and Krasnoilsk.
- Republic of Moldova: Mamalyga, Kelmenci, Rossoshany, Sokiriani.
- All checkpoints on the western border, except for those indicated, operate 24 hours a day.
- Checkpoints with russia, Belarus and Transnistria are closed.
USEFUL SITES AND CHATBOTS
• Inform the Headquarters of the Armed Forces of Ukraine about the movement of Russian troops, saboteurs and equipment
• Report to the National Police about enemy road markings and the movement of Russian troops
- • Queues at international checkpoints: regular updates
- • Queues at checkpoints TO ENTER Ukraine: useful resources for tracking congestion
- • Important information and contacts about crossing the Ukrainian border
- • Search and purchase of railway tickets
- • Volunteering in Ukraine: a list of opportunities
- • Online consultations of doctors
- • Explosion hazard: a site with tips on what to do in case of finding unexploded ordnance
- • Services for searching for those missing during the war
- • Official portal of humanitarian aid: for those who want to provide humanitarian or financial assistance to Ukraine to support the population, business and the state during the war
- • Provide video evidence of the war in Ukraine for the world to see at the link
- • Services for finding psychological help
- • Help for animals (contacts of organizations, specialists, charities that help four-legged friends)
- • For friends of foreigners (trusted media for foreigners, how they can help Ukraine, etc.)
- • Military stores in Europe
• Become an ambassador of Ukraine – show Ukraine to the world
• We transfer 25% of each purchase to the Armed Forces of Ukraine
• Worldwide shipping (up to 10 days)
- What COVID documents do I need to have with me when entering Ukraine now?On July 1, 2023, the Ukrainian authorities lifted the quarantine and other restrictions imposed due to the COVID-19 pandemic. From now on, you do not need to provide proof of vaccination, a negative PCR test result or wear a protective mask to enter Ukraine.
- Is it safe to visit Ukraine during the war?Recently, the number of foreign travelers has increased in Ukraine. They visit the country for various purposes: volunteering, participating in humanitarian programs, filming reports or documentaries, setting up a business, etc. There are currently no cities in Ukraine that are completely safe. And although the main fighting is concentrated in the eastern and southern parts of Ukraine, the entire country is subject to regular rocket attacks.
- What are your safety recommendations before traveling to Ukraine?Here are some important tips:• Make electronic copies of all documents and save them on your electronic device so that you always have access to them.• Find out in advance the curfew time in the region where you are going.• Install the Air Alert app on your smartphone and, upon receiving the signal, immediately go to the nearest shelter. You should also do the same if you hear the corresponding signal on the street.• When choosing a hotel, consider the availability of bomb shelters.• Inform your family and friends about your route and keep in touch with them.• Take out health insurance with extended coverage.
- Do foreigners need to register their stay in Ukraine?No, if the period of stay in the country is no more than 90 days. If a foreigner arrives for a period longer than 90 days, in this case, he or she needs a temporary or permanent residence permit, as well as registration at the place of residence.
- Can I enter Ukraine with an expired residence permit?Yes. Foreigners (except for citizens of the Russian Federation) and stateless persons have the right to enter and legally stay in Ukraine if they have a temporary or permanent residence permit that has expired or is subject to exchange after February 24, 2022.
- How to enter Ukraine with pets?Currently, entry to Ukraine with pets is subject to a simplified procedure. Pet owners must provide the following documents to customs:• a veterinary passport of the European standard or a certificate of animal health;• proof of valid rabies vaccination;• a document on the animal's chipping.
- How do I enter Ukraine with my own car with foreign registration?
- Foreign citizens can import cars with foreign license plates into the territory of Ukraine exclusively for their own use. To cross the border in a car with foreign registration, you need the following documents:• foreign passport;• driver's license;• certificate of registration for the car with valid insurance;• international automobile insurance card "Green Card".Important: foreign nationals with a residence permit in Ukraine may import a car with foreign license plates for their own use after a written declaration and payment of customs duties.
- What happens to foreigners and stateless persons who are not allowed to enter Ukraine?Foreigners and stateless persons who are not allowed to enter Ukraine, when attempting to enter Ukraine at a checkpoint across the state border of Ukraine, do not cross the state border of Ukraine and return as soon as possible to the state from which they came or to the state that issued their passport document. If it is not possible to return a foreigner or stateless person immediately, they stay at the checkpoint across the state border of Ukraine until their return.
- What should I do if I have been banned from entering Ukraine?If you become aware of a ban on entry to Ukraine while trying to pass passport control at the border of Ukraine, you should politely ask for a decision to refuse to cross the border, indicating the specific reason for the entry ban. You can appeal the decision to deny entry within 30 days from the date of familiarization with it. It is strictly forbidden to argue with border guards or violate the rules of stay at the checkpoint, otherwise you may be held administratively liable. You should remember the rules of staying at the checkpoint.
Insurance policy- Is insurance required to enter Ukraine?All foreign citizens are required to have an insurance policy covering the costs of Covid-19 treatment in Ukraine.
- For how long do I have to take out an insurance policy?According to the Resolution of the Cabinet of Ministers of Ukraine No. 1236, an insurance policy must be issued for the entire period of stay in Ukraine. The minimum period is not specified.
- Where can I get acquainted with the terms of the insurance contract?You can familiarize yourself with the terms and conditions of the insurance contract on our website in the section on insurance policy issuance.
- Is it necessary to buy an insurance policy for children?Yes, if a child has foreign citizenship, regardless of age, he or she must have an insurance policy for the entire period of stay in Ukraine.
- I am a foreign citizen, can I buy a policy in Ukraine?No, the insurance policy must be presented at the border control.
- What is war risk insurance and what war risks does it cover?This policy guarantees monetary compensation in the event of an accident as a result of military operations, passive military risks, terrorist acts, including emergency care, outpatient treatment, hospitalization and repatriation of the insured person (or his/her body in case of death) from the place of stay to the place of his/her permanent residence.
- Who can take out insurance?The insurance policy applies to foreign nationals, citizens of another state and stateless persons. There are no age restrictions: minors and people over 70 can buy insurance. In addition, insurance is mandatory for journalists, reporters, correspondents, opinion leaders, and media representatives. This is enshrined in the Law of Ukraine on Insurance (Article 7).
- What is the territory covered by the insurance policy covering war risks?The insurance policy is valid on the territory of Ukraine, except for the temporarily occupied territories of Luhansk, Donetsk, Kherson and Zaporizhzhia regions and the Autonomous Republic of Crimea, as well as the territories of direct combat operations (front line).
- Are there any restrictions on the validity period of the insurance policy covering war risks?The insurance contract comes into force from the moment the insurance premium is paid in full, but not before the date and time of crossing the state border of Ukraine. You choose the duration of the insurance - it depends on the number of days of your stay in Ukraine.
- I can't pay for the insurance, what should I do?If your payment fails, we recommend contacting your bank, as they often do not trust payment systems. You need to confirm that it is you who is making the transaction.
- I have taken out insurance, but I have not received a code. What should I do?In this case, we advise you to reload the page, clear the cache, change the language on the page, or use a different browser.
- What should I do if the policy does not arrive at the specified mail for more than 30 minutes?Please contact the hotline and provide the data that was specified when applying for insurance.
- Do I need to print out the electronic policy?You do not need to print out the electronic insurance policy. It is enough to save it to your phone or tablet to always have access to the document and present it to border control representatives.
- What should I do if I have purchased a policy but my trip is canceled?Please inform the portal hotline about the reasons for the trip cancellation and we will be happy to reschedule the dates for you.
- What should I do if I provided incorrect data when applying for an insurance policy?You can always contact the portal hotline and we will make the necessary changes to the insurance policy free of charge and promptly.
The simultaneous stay of visitors in the hotel lobby not more than one person per 10 square meters of serviceable area is allowed.
Persons can visit hotels and stay there (outside hotel room) only if they wear respirator or face mask (including homemade mask), so that the nose and mouth are covered.
Hotel guests are obliged to keep the 1.5 meters distance.
Online check-in making in advance is recommended to avoid queues at check-in to hotel.
Meals in hotels are provided through meals delivery service to rooms upon prior order or at hotel restaurants situated inside or in open areas, provided the distance of at least 1.5 meters between seats at adjacent tables.
Not more than 4 clients are allowed to stay at the table (excluding children under 14 years old). Unless these tables are separated by a special partition;
Self-serve is not allowed.