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How to safely visit and travel to Ukraine?
Martial law is in effect in Ukraine and air traffic has been suspended, however, the entry and exit of foreign citizens by land is allowed.
Checkpoints on the border with Poland, Slovakia, Hungary, Romania and Moldova are open and safe. Checkpoints with the russia, Belarus and Transnistria are closed.
Crossing the state border of Ukraine is possible with:
• a valid passport document (the passport must be valid for the entire stay in the country);
! Citizens of Turkey and Georgia can enter Ukraine on the basis of an ID card.
• a residence permit, the term of which expired after February 24, 2022, gives the right to enter Ukraine;
• availability of an entry visa, if required;
• availability of a health insurance policy covering the costs of Covid-19 treatment in Ukraine (required regardless of vaccination status and number of doses received);
• as well as one of the documents: a negative result of a PCR test or a rapid antigen test (no more than 72 hours before crossing the border); or a COVID-19 certificate proving that the person has been vaccinated against COVID-19 (validity period 270 days) with vaccines approved by WHO or that the person has recovered from COVID-19 (validity period 180 days).
Recommendation! Be prepared to confirm the purpose of your entry and stay in Ukraine.
PREPARATION FOR A VISIT TO UKRAINE:
1. Check whether the Embassy of your country has resumed work on the territory of Ukraine. Write down his address and contacts so you always have access.
2. Make electronic copies of all your documents and store them on an electronic device.
3. Find out in advance the curfew time in the region where you are going.
4. Be ready for the sound of air alarms. The threat of a missile attack can happen in any region or city of Ukraine. Download the "Air Raid" mobile application (from Google Play Market or AppStore) to instantly receive notifications of air raid alerts in the selected city.
5. If possible, choose a hotel where you stay, with its own shelter or near a bomb shelter.
6. Give your relatives and loved ones a detailed itinerary of your trip, when and where you intend to stay or stop.
7. Be sure to take out medical insurance with extended coverage for the entire period of stay in Ukraine.
All important and exclusively verified news from reliable sources are published in the Blog section and official Telegram channel Visit Ukraine

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mobile app
No registration, no personal data or geolocation collection.
App sends extremely loud notifications about air raid, chemical, technogenetic or other types of alert of civil defence even if your phone in soundless or sleep regime.
You can change region or disable notifications whenever you want.
• Always carry an identification document with you.
• Keep records of your blood type and possible health problems in your clothing pocket.
• Always keep your mobile phone and powerbank charged.
• Roadblocks have been installed on the roads of all cities of Ukraine. Be prepared to be stopped and checked for documents.
• Strictly follow the curfew. During the curfew, it is forbidden to be in public places, to move through the streets on foot or by vehicle.
• Do not wear army uniforms, camouflage clothing or clothing with chevrons.
• Do not take photos or videos of people in military uniform, roadblocks, any military vehicles or military equipment.
For additional questions about entering or staying in Ukraine, contact the VisitUkraine.Today hotline.
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- Kyiv and Kyiv region – 00:00 - 5:00;
- Dnipropetrovsk region – 23:00 - 5:00 (Dnipro and Kamyanske - 00:00 - 5:00);
- Chernivtsi region – 00:00 - 5:00;
- Vinnytsia region – 23:00 - 6:00;
- Volyn region – 23:00 - 5:00;
- Zhytomyr region – 23:00 - 5:00;
- Zaporizhzhia region – 22:00 - 5:00;
- Ivano-Frankivsk region – 00:00 - 5:00;
- Kirovohrad region – 23:00 - 5:00;
- Lviv region – 00:00 - 5:00;
- Mykolaiv region – 22:00 - 6:00;
- Odessa region – 00:00 - 5:00;
- Poltava region – 23:00 - 4:00;
- Rivne region – 23:00 - 5:00;
- Sumy region – 22:00 - 5:00;
- Ternopil region – 23:00 - 5:00;
- Kharkiv region – 23:00 - 5:00;
- Cherkasy region – 22:00 - 5:00;
- Chernihiv region – 22:00 - 5:00;
- Kherson – 19:00 - 6:30; Kherson region – 20:00 - 6:00;
- Khmelnytsky region – 23:00 - 5:00.

- Republic of Poland: Jagodyn (passenger cars are temporarily not allowed), Ustilug, Ugrinow, Rawa Ruska, Gruszew, Smelnica, Krakowiec, Shegyni.
- Slovak Republic: Maly Berezny, Uzhgorod (no pedestrian passage), Maly Selmentsy (open from 09:00 to 21:00).
- Hungary: Tisza (no pedestrian passage), Zvonkovoe (open from 08:00 to 19:00), Kosino (open from 08:00 to 20:00), Luzhanka, Wilok.
- Romania: Diakovo, Solotvino, Porubnoe and Krasnoilsk (NEW).
- Republic of Moldova: Mamalyga, Kelmenci, Rossoshany, Sokiriani.
- All checkpoints on the western border, except for those indicated, operate 24 hours a day.
- Checkpoints with russia, Belarus and Transnistria are closed.
- What is needed to cross the border?
- For crossing the border you need the minimum list of documents, identifying personality (foreign passport, Ukrainian passport, ID-card, birth certificate) and identity of your accompanying children. You will also need documents that can prove your relationship to minors who are unaccompanied by at least one parent, and other relatives.
- We remind you that Ukrainian men from 18 to 60 years old are not allowed to cross the border out of Ukraine (excluding the most of exceptions).
- To enter Ukraine, foreign citizens must obtain a medical insurance policy that covers the treatment of COVID-19.
- When crossing the border by car:
- - Green card insurance,
- - driving licence,
- - registration certificate (can be issued to another person).

• Inform the Headquarters of the Armed Forces of Ukraine about the movement of Russian troops, saboteurs and equipment
• Report to the National Police about enemy road markings and the movement of Russian troops
- • International Legion of Territorial Defense of Ukraine - for foreigners wishing to fight for Ukraine
- • Queues at international checkpoints: regular updates
- • Queues at checkpoints TO ENTER Ukraine: useful resources for tracking congestion
- • Important information and contacts about crossing the Ukrainian border
- • Where to seek help for Ukrainian refugees abroad: useful links and free travel opportunities within the EU
- • Volunteering in Ukraine: a list of opportunities
- • Vaccination abroad for Ukrainians
- • A selection of free resources for learning foreign languages
- • Explosion hazard: a site with tips on what to do in case of finding unexploded ordnance
- • Sites for job search during the war
- • Assistance to citizens of Ukraine forcibly deported to russia
- • How to apply for damaged housing during the war?
- • Official portal of humanitarian aid: for those who want to provide humanitarian or financial assistance to Ukraine to support the population, business and the state during the war

• Become an ambassador of Ukraine – show Ukraine to the world
• We transfer 25% of each purchase to the Armed Forces
• Worldwide shipping (up to 10 days)
- Is there a difference in the regulations for crossing the Ukrainian border, depending on what country I plan to enter temporarily or in transit?We have simulated possible situations. Please find your desired option below.
- I am a foreigner (stateless person; I have a temporary residence permit in Ukraine), fully vaccinated of the WHO approved vaccine for emergency use - Pfizer / BioNTech, AstraZeneca / Vaxzevria, AstraZeneca / Covishield (India), AstraZeneca / SKBio (South Korea), Moderna / Spikevax, Sinopharm (Vero Cell), CoronaVac (Sinovac), Johnson & Johnson's Janssen vaccine - I have a certificate of a complete course of vaccinationEntry into the country is completely free - no tests, no self-isolation. However, all foreigners, regardless of age, including those who are vaccinated, must have an insurance policy that covers the treatment of coronavirus and is valid for the entire period of stay in Ukraine.
- I am a foreigner from 18 years old (stateless person; I have a temporary residence permit in Ukraine), I have a digital COVID certificate (EU DCC or an equivalent from any country that is connected to the EU system), which contains information about vaccination (1, 2 or more doses) or proof of recovery from COVID-19Entry into the country is completely free - no tests, no self-isolation. However, all foreigners, regardless of age, including those who are vaccinated, must have an insurance policy that covers the treatment of coronavirus and is valid for the entire period of stay in Ukraine.
- I am a foreigner from 18 years old (stateless person; I have a temporary residence permit in Ukraine), I have a doctor's certificate that I have had COVID-19, as well as an insurance policyProof of recovery from COVID-19 is accepted only in the form of a digital COVID certificate (EU DCC or an equivalent from any country that is connected to the EU system). You also need to have an insurance policy to enter the country. Proof of previous illness in the form of a doctor's note, positive test or antibody test - will not be accepted! To enter the country, you must have a negative test result (PCR or antigen), which was carried out no more than 72 hours before crossing the border. Upon arrival you have to install and activate the application "Vdoma" and agree to begin self-isolation within 72 hours after entry. During this time, you have the opportunity either to undergo PCR testing or to do a rapid antigen test - in case of a negative result, self-isolation is not applied. If within 72 hours from the moment of crossing the border, a negative test result was not received, you must self-isolate for 10 days in the place indicated during authorization in the application "Vdoma". Self-isolation can be terminated early by receiving a negative PCR test or rapid antigen test.
- I am a foreigner from 18 years old (stateless person; I have a temporary residence permit in Ukraine), vaccinated with 1 or 2 doses of a vaccine that is not on this list: Pfizer / BioNTech, Johnson & Johnson's Janssen, AstraZeneca / Vaxzevria, AstraZeneca / Covishield (India), AstraZeneca / SKBio (South Korea), Moderna / Spikevax, Sinopharm (Vero Cell), CoronaVac (Sinovac), but I have a vaccination certificateTo enter the country, you must have an insurance policy and a negative test result (PCR or antigen), which was carried out no more than 72 hours before crossing the border. Upon arrival you have to install and activate the application "Vdoma" and agree to begin self-isolation within 72 hours after entry. During this time, you have the opportunity either to undergo PCR testing or to do a rapid antigen test - in case of a negative result, self-isolation is not applied. If within 72 hours from the moment of crossing the border, a negative test result was not received, you must self-isolate for 10 days in the place indicated during authorization in the application "Vdoma". Self-isolation can be terminated early by receiving a negative PCR test or rapid antigen test.
- I am a foreigner (stateless person; I have a temporary residence permit in Ukraine) from 18 years old, not vaccinated, but I have a negative test result (PCR or antigen), which was carried out no more than 72 hours before crossing the border, as well as an insurance policyNegative test result and insurance policy needed. If the period of stay in the country is less than 72 hours, nothing else is required. The period of stay in the country is more than 72 hours - you install and activate the application “Vdoma” and agree to begin self-isolation within 72 hours after entry. During this time, you have the opportunity either to undergo PCR testing or to do a rapid antigen test - in case of a negative result, self-isolation is not applied. If within 72 hours from the moment of crossing the border, a negative test result was not received, you must self-isolate for 10 days in the place indicated during authorization in the application “Vdoma”. Self-isolation can be terminated early by receiving a negative PCR test or rapid antigen test.
- I am a foreigner (stateless person; I have a temporary residence permit in Ukraine) from 18 years old, not vaccinated, came from Russia (and spent more than 7 days there in the last 14 days)To enter the country, you must have an insurance policy and a negative test result (PCR or antigen), which was carried out no more than 72 hours before crossing the border. When entering the country, you need to install and activate the application "Vdoma" and go to self-isolation for a period of 14 days. You do not have the opportunity to take a test in Ukraine in order to avoid or shorten the period of self-isolation.
- I am a foreigner (stateless person; I have a temporary residence permit in Ukraine) from 12 to 18 years old, not vaccinatedTo enter the country, you must have an insurance policy and a negative test result (PCR or antigen), which was carried out no more than 72 hours before crossing the border. Installation of the Vdoma app, self-isolation or additional tests are not required
- I am a foreigner (stateless person; I have a temporary residence permit in Ukraine) up to 12 full years, not vaccinatedTo enter the country, you must have an insurance policy. Pre-entry tests, installation of the Vdoma app, self-isolation or additional tests are not required
- I am a foreigner (stateless person; I have a temporary residence permit in Ukraine), I am traveling in transit through the territory of Ukraine by any type of transport that lasts less than 48 hours:
- • If you are vaccinated with 1 or more doses of WHO approved vaccine for emergency use – Pfizer / BioNTech, AstraZeneca / Vaxzevria, AstraZeneca / Covishield (India), AstraZeneca / SKBio (South Korea), Moderna / Spikevax, Sinopharm (Vero Cell), CoronaVac ( Sinovac), Johnson & Johnson's Janssen – to enter the country, you only need to have an insurance policy and a vaccination certificate;• If you are not vaccinated, or do not have a digital COVID certificate (EU DCC or an analogue from any country that is connected to the EU system) – to enter the country you must have an insurance policy and a negative test result (PCR or antigen), which was carried out for no more than 72 hours before crossing the border. Installation of Vdoma app, self-isolation and additional tests are not required, provided that you show proof of your departure and leave the country within 48 hours;• If you are not vaccinated, and you are coming from Russia (and have spent more than 7 days there in the last 14 days) – to enter the country you must have an insurance policy and a negative test result (PCR or antigen), which was carried out for no more than 72 hours before crossing the border. Installation of Vdoma app, self-isolation and additional tests are not required, provided that you show proof of your departure and leave the country within 48 hours.
- I do not have the ability / desire to install the Vdoma appIn case of impossibility or refusal to install the mobile application “Vdoma”, a foreigner from 18 years old will be denied crossing the state border.
- Is it necessary to have a printed test certificate?No, the test certificate can be in electronic form.
- In what language are test certificates accepted?The certificate can be in Ukrainian, English, or Russian. Vaccination certificate in English or with translation into English
- What vaccines does Ukraine recognize?Ukraine recognizes vaccines included by WHO in the list of approved for use in emergency situations. Today they are: Pfizer / BioNTech, Johnson & Johnson's Janssen, AstraZeneca / Vaxzevria, AstraZeneca / Covishield (India), AstraZeneca / SKBio (South Korea), Moderna / Spikevax, Sinopharm (Vero Cell), CoronaVac (Sinovac)
- For how long should I take out an insurance policy?According to the Resolution of the Cabinet of Ministers of Ukraine No. 1236, an insurance policy must be issued for the entire period of stay in Ukraine. The minimum period is not specified.
- Do I need to buy an insurance policy for children?Yes, if the child has foreign citizenship, regardless of age, they need to have an insurance policy for the entire period of their stay in Ukraine.
- If I have a residence permit in Ukraine, am I allowed not to buy an insurance policy?Citizens with only a permanent residence permit may not apply for an insurance policy.
- I am a foreign citizen, can I buy a policy already in Ukraine?No, the insurance policy must be presented at the border control.
- What should I do if I entered incorrect data when applying for an insurance policy?You can always contact the hotline of the portal, and we will make the necessary changes to the insurance policy free of charge and promptly.
- I applied for insurance, but haven’t received the code. What to do?In this case, we advise you to reload the page, clear the cache, change the language on the page, or use another browser.
- What should I do if I haven’t received the policy to the specified mail for more than 30 minutes?Please, contact the hotline and provide the data specified when applying for the insurance.
- I cannot pay for the insurance, what should I do?If your payment fails, we recommend contacting your bank, they often do not trust payment systems. You need to confirm that it is you who are doing the transaction.
- Who can buy insurance?Insurance is provided for foreigners (non-residents of Ukraine) and citizens of Ukraine, including adults and children, without age restrictions.
- Where can I read the terms and conditions of my coronavirus insurance contract?You can read about the terms of the insurance contract on our website in the section of the insurance policy registration.
- Do I need to print an electronic policy?The electronic insurance policy does not need to be printed. It is enough to save it on your phone or tablet in order to always have access to the document and present it to the border control representatives.
- What if I have purchased a policy but my trip is canceled?Please inform the hotline of the portal about the reasons for the trip cancellation, and we will gladly reschedule your dates
The simultaneous stay of visitors in the hotel lobby not more than one person per 10 square meters of serviceable area is allowed.
Persons can visit hotels and stay there (outside hotel room) only if they wear respirator or face mask (including homemade mask), so that the nose and mouth are covered.
Hotel guests are obliged to keep the 1.5 meters distance.
Online check-in making in advance is recommended to avoid queues at check-in to hotel.
Meals in hotels are provided through meals delivery service to rooms upon prior order or at hotel restaurants situated inside or in open areas, provided the distance of at least 1.5 meters between seats at adjacent tables.
Not more than 4 clients are allowed to stay at the table (excluding children under 14 years old). Unless these tables are separated by a special partition;
Self-serve is not allowed.